Problem buying content. What does this error code mean?

Discus and support Problem buying content. What does this error code mean? in XBoX on Consoles to solve the problem; Every time I try to make a purchase with my card or Microsoft balance I get this message. For the card it charges me anyway then immediately refunds... Discussion in 'XBoX on Consoles' started by johncrawley3, Jan 20, 2024.

  1. johncrawley3
    johncrawley3 Guest

    Problem buying content. What does this error code mean?


    Every time I try to make a purchase with my card or Microsoft balance I get this message. For the card it charges me anyway then immediately refunds it. I've tried waiting but this has been going on for a few days now.
    Problem buying content. What does this error code mean? [​IMG]


    :)
     
    johncrawley3, Jan 20, 2024
    #1
  2. Hoskayra Win User

    Problem buying content. What does this error code mean?

    Hello Johncrawley3, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I'm very sorry for the problem you're going through. I was researching in one of the Microsoft forums and found this article (https://answers.microsoft.com/thread/35a59aa6-8f9c-4ba5-9187-6d3ab149208d)">https://answers.microsoft.com/thread/35a59aa6-8f9c-4ba5-9187-6d3ab149208d) Gerardo CG. independent advisor, shows that the solution to the problem can be solved by following these steps:

    "If you cannot purchase the game directly from the console with your Microsoft account balance, even if you have sufficient funds, I recommend that you try to make the purchase from a web browser on a PC or mobile phone."

    Information Source (Credits): https://answers.microsoft.com/thread/35a59aa6-8f9c-4ba5-9187-6d3ab149208d

    In addition to this, if it doesn't work you can try the Xbox support recommendations in the following article:

    "On the web: Refresh the page and try again. If it doesn't work, open a private or incognito window in your browser and try again.

    In the Microsoft Store app: Close the Store app and reopen it; then try the purchase again. If that doesn't work, try purchasing from the Store through a web browser: https://www.microsoft.com/store

    If none of these solutions work, wait 24 hours and try the purchase again. If the problem is still not solved, then contact support": http://sopport.xbox.com/contact-us/

    Information source (Credits): https://support.xbox.com/help/subsc...s#:~:text=Para solucionar este problema, try, of%20Microsoft%20what%20do you want to%20update.&text=Account%20of%20Microsoft-,See%20to%20Payments%20and%20billing%C3%B3n%20and%20select%20Options%20of%20payment,edit%20card%2C%20o %20Delete%20card

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  3. Seahawk Runner Win User

    Cant connect to Xbox live

    I have the same problem. What does this error code mean?
  4. TazX Win User

    Unable to Connect to Multiplayer

    Same problem, same error code, no solution. Tried the suggestion by ProzacTheClown and no luck. Does anyone know what the 0x104004000000 error code means?
  5. xXSwagMuffinZXx Win User

    What does this error code mean?!

    When I Was playing Black ops 2 it Disconected me from x-box Live and asked me to Update it and i did so 2 Mins later

    3F4B 0000 3080 0505 8007 0570 Showed up and idk what to do
  6. killyah85 Win User

    What does this error code mean?!

    I am having the same error over and over... I tried everything Clear cache remove my HD using a USB drive, formatting them, LB RB + x, USB install, restart console, restart router.

    P.S. my xbox has an internal drive, I bought the HS separately
Thema:

Problem buying content. What does this error code mean?

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