Problem after turn on console Xbox one

Romulis12 · May 2, 2016

I will turn on console xbox one. Loading Xbox one and next only black display. After a few minutes maked "Hi Roman" and every black display. I can only turn concolse off or turn controller off. It is all which I can seting. Internet is during cable no wifi.
I dont understand.

How repair my console please.

Thank you for support.

Roman

:)

TotherToaster55 · May 2, 2016

Big problem i want to cry ( first use )

hello

i have problem with my consol, when i turn on my xbox one it show me green screen (30s) and after turn off

please help me

this the first use

lordcontrataca302011 · May 2, 2016

confuse with my xbox one help

yesterday i have a weird experience with my xbox one after i turn off the console about one hour later my console turn on by itself my brother came late and tell me bro you left on the console i went there and turn in off. the think is like and hour later
the console again turn on this is now weird. any one having this weird problem. i will be so glad someone help me with that issue.

M3tal Daz3 · May 2, 2016

To fix localized Xbox One Xbox Live sign-in problems try to perform perform a hard reset.

To perform a hard restart, hold the power button for 10 seconds while the system is on. The system will turn off. When you hit the button again, it will start and display the green start-up screen. All your data is preserved, but cache is cleared and some
settings are reverted and log-in or game start issues are resolved.

Keep us posted!

M3tal Daz3

To fix localized Xbox One Xbox Live sign-in problems try to perform perform a hard reset.

To perform a hard restart, hold the power button for 10 seconds while the system is on. The system will turn off. When you hit the button again, it will start and display the green start-up screen. All your data is preserved, but cache is cleared and some
settings are reverted and log-in or game start issues are resolved.

Keep us posted!

XBF Erick C

Hey there diego,

Sorry to hear you are running into this problem, I would advise taking a look at the support article for

Troubleshooting Xbox One unexpectedly turning off.

If you are still running into problems after troubleshooting and trying a wired connection (if wireless at the moment) then the console might have to be serviced.

I hope this helps!

ChiefJoboo

Randomly by itself? First see if the power cables are connected properly - if they are take them out and put them in again to be sure.

Your Xbox One console may unexpectedly turn off under the following circumstances:

The console is too hot.
There's a problem with the power supply.
The Turn off after setting is enabled, and the console has been inactive for the allotted time.

Please see this interactive troubleshooter page to guide you to a solution to this problem:

http://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

ShiZZ Carnage

I had this problem before but I got it working after a while. Try turning off your console and turning it back on. Then, press the 2 sync buttons, one is on the controller and one is on the console itself, at the same time. If that don't work, turn off the
console again and turn it back on and try to press each sync button in a different combination. Hope this fixes your controller problem.

KennyBoy609315

Check if the fault is of your power brick or the console itself yet I think what you are dealing here with is a hardware issue. To file for repairs:

https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

Hi,

I had this feeling, so I did buy a new power brick the day after and the console is turn on easily.

Thanks

Problem after turn on console Xbox one