Problem adding new account to Xbox one console

Discus and support Problem adding new account to Xbox one console in XBoX on Consoles to solve the problem; Hi i have deleted my account for the Xbox one console and tried to add it back, but when i click on add new account it goes through the process of... Discussion in 'XBoX on Consoles' started by WirelessSphinx9, Nov 1, 2017.

  1. WirelessSphinx9
    WirelessSphinx9 Guest

    Problem adding new account to Xbox one console


    Hi i have deleted my account for the Xbox one console and tried to add it back, but when i click on add new account it goes through the process of loading but then kicks me out and goes back to the add new account area.

    :)
     
    WirelessSphinx9, Nov 1, 2017
    #1
  2. Henry567869
    Henry567869 Guest
    XB1-stream-to-Win10 no longer work, keeping asking me to sign in my XB1 with same account

    Tried to [delete xbox profile from console --> power cycle the console --> add back the xbox profile]. Problem persist.

    But then I tried something and the streaming worked again (at least for now).
     
    Henry567869, Nov 1, 2017
    #2
  3. bowski477
    bowski477 Guest
    Different username WHY?

    It sounds like you accidently created a new account on the new console instead of adding the old one. Are you 100% positive you entered the correct email address associated with the account on the new console?
     
    bowski477, Nov 1, 2017
    #3
  4. XBF Leslie D Win User

    Problems with adding a new account Xbox One

    Hey there



    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead andmake a new thread
    detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
  5. XBF Brad A Win User

    Problems with adding a new account Xbox One

    Hello Factual,

    Thanks for coming to the forums with your question. We understand you are trying to add a profile to the Xbox console. First lets try to

    power cycle     the console, then unplug for 30 seconds and plug it back in. Once done and powered back up try to add the profile again.

    Thanks,

    Brad
  6. Josh With Dosh Win User

    Problems with adding a new account Xbox One

    Have you tried power cycling the xbox ?
  7. MichaelMM2 Win User

    Problems with adding a new account Xbox One

    I have that problem aswell and i triend power cycling turning of the wifi and back on and everything i waited a day to see if it was just a mistake maybe but it still didnt let me add an account. My xbox also says only 18 percent of it is taken up so
    im just really confused
  8. Georges C. Win User

    Logging into my account on a new xbox has created a new account on the same email

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello charlotteOreo, Xbox can't merge accounts, by its description it looks like you have two accounts on your console, or at least added the new account to the console.

    You added the old account to the console and then tried to remove the new one?

    I'll be waiting for your reply.
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Problem adding new account to Xbox one console

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