Prize redemption pipeline overloaded due to promotion ending

Discus and support Prize redemption pipeline overloaded due to promotion ending in XBoX Rewards & Social to solve the problem; I went to cash in some VIP points before they become obsolete. I clicked on the 5,000 points redemption, and also on the xp boost for neverwinter... Discussion in 'XBoX Rewards & Social' started by ZeroTiki, Jun 5, 2018.

  1. ZeroTiki
    ZeroTiki Guest

    Prize redemption pipeline overloaded due to promotion ending


    I went to cash in some VIP points before they become obsolete. I clicked on the 5,000 points redemption, and also on the xp boost for neverwinter because I needed to spend those gems... then a dialogue box popped up, sending me
    here.

    :)
     
    ZeroTiki, Jun 5, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    HMMM… Something went wrong, and we’re unable to process your request. Please reach out on our suppo

    Hello TheSpaceWeasel,

    Apologies for the inconvenience. Due to a large amount of users claiming prizes at the same time, you may have seen an error message as a result. Our web tam is currently working on resolving this issue. We hope to have this issue resolved shortly. We see
    that you had five successful prize redemptions.
     
    XBLRewards8, Jun 5, 2018
    #2
  3. ODB_69
    ODB_69 Guest
    Has anyone pre ordered their Xbox One yet?

    A tin foil hat you say?

    That prize is mine!
     
    ODB_69, Jun 5, 2018
    #3
  4. Smwutches Win User

    Didn’t Receive my reward

    Prizes from quests are sent within 4 weeks of the promotion ended. Since the promotion ends at the end of November, it would be too early for prizes to go out. If you don't receive the prize by the end of December, you'll need to post in the sales and promotions
    forum.
  5. Mister Beep Win User

    Game Pass Goal Draw Requirements

    Hey there,

    According to the official
    Game Pass Goals Prize Draw Rules
    , prizes should deliver within 4 weeks after the conclusion of the promotion. Since this promotion just ended at the end of September, be sure to give it a few weeks for those prizes to come through!
  6. Smwutches Win User

    Xbox Quests not receiving the mystery prize

    Prizes from that offer are sent out within the month after the quest ends. If you don't receive the prizes by the end of November, you'll want to post in the sales and promotions forum for assistance.
  7. Mister Beep Win User

    gifts for game pass goals

    Hey there,

    According to the official
    Game Pass Goals Prize Draw Rules
    , prizes should deliver within 4 weeks after the conclusion of the promotion to all eligible customers. Since this promotion just ended at the end of September, be sure to give it a few weeks for those prizes to come through!

    Keep us posted!
  8. Mister Beep Win User

    Xbox game pass prizes

    Hey there,

    According to the official
    Game Pass Goals Prize Draw Rules
    , prizes should deliver within 4 weeks after the conclusion of the promotion to all eligible customers. Since this promotion just ended at the end of September, be sure to give it a few weeks for those prizes to come through!

    Keep us posted!
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Prize redemption pipeline overloaded due to promotion ending

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