"privilèges requis" [Edit - Translation] - "required privileges"

Hello Kitten,

Thank you for bringing this to our attention. Required privileges refers to the xbox live gold subscription needed in order to access online multiplayer. To make sure this account still has Gold, log into

account.microsoft.com/services

If you do have a current subscription, try removing and reading the account to the xbox

Hop[e this helps!

Hi there!

When connecting to an online game on the Xbox console, two things are required.

One: you must be physically located in a
supported region and have your account info
set to match that region.

Two: you must have an Xbox Live Gold subscription active on
your account.

Can you confirm for us that both of these requirements are met?

If they are and you are still running into the same issue can you tell us what country you live in and post any error messages you are seeing?

Hi there!

When connecting to an online game on the Xbox console, two things are required.

One: you must be physically located in a
supported region and have your account info
set to match that region.

Two: you must have an Xbox Live Gold subscription active on
your account.

Can you confirm for us that both of these requirements are met?

If they are and you are still running into the same issue can you tell us what country you live in and post any error messages you are seeing?

Oui effectivement je n est pas un compte gold et je me situe en Afrique

[Translated]

Yes indeed I am not a gold account and I am in Africa

[Translated]

Hi there!

When connecting to an online game on the Xbox console, two things are required.

One: you must be physically located in a
supported region and have your account info
set to match that region.

Two: you must have an Xbox Live Gold subscription active on
your account.

Can you confirm for us that both of these requirements are met?

If they are and you are still running into the same issue can you tell us what country you live in and post any error messages you are seeing?

Oui effectivement je n est pas un compte gold et je me situe en Afrique

[Translated]

Yes indeed I am not a gold account and I am in Africa

[Translated]

In this case you would need to acquire a
Gold subscription to be able to play online and make sure that your account info matches your location.

We hope that helps clarify!

Hi there!

When connecting to an online game on the Xbox console, two things are required.

One: you must be physically located in a
supported region and have your account info
set to match that region.

Two: you must have an Xbox Live Gold subscription active on
your account.

Can you confirm for us that both of these requirements are met?

If they are and you are still running into the same issue can you tell us what country you live in and post any error messages you are seeing?

Oui effectivement je n est pas un compte gold et je me situe en Afrique

[Translated]

Yes indeed I am not a gold account and I am in Africa

[Translated]

In this case you would need to acquire a
Gold subscription to be able to play online and make sure that your account info matches your location.

We hope that helps clarify!

Je vous remercie de votre précieuse aide.En fait j avais mit comme région la France au lieu du Sénégal et hé vais de ce pas acheter un abonnement XboxLiveGold.

Dans un forum on m'avait dit que le online était gratuit.

Merci encore🙏🙌

[Translated]

Thank you for your invaluable help. In fact, I had set France as the region instead of Senegal and I am not going to buy an XboxLiveGold subscription.

In a forum I was told that online was free.

Thanks again

[Translated]

Sorry to hear that you were given misinformation in another forum!

Definitely post here if you ever want to know official info, we are here to answer all the questions we can!