Privacy & online safety settings not working right

Yeah this is on my PC not xbox

After changing your settings it should work fine but I guess maybe try reinstalling the game might seem weird may potentially work but I'm not sure exactly on the pc version like that but contacting support could help to

Hi there,

after changing anything on these settings be sure to try signing out and sign back in again.

If that fails and if this is happening on the Xbox One console then please try the following steps:

1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
   
2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
   
   http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
3. Redownload your profile
   

Let us know the results

Hi there Zoe,

Thanks for the reply on the issue with privacy and online safety settings on PC. I recommend to try the following article: Change
your child’s Xbox privacy and online safety settings.

Give this a try and let us know the results.

Please try to change your privacy settings through this link , it should work: Manage Xbox online safety and privacy settings for your family group | Xbox Support