Prime Video fails with error 0x80073cf6

Discus and support Prime Video fails with error 0x80073cf6 in XBoX Games and Apps to solve the problem; I try to start Prime Video App and am told it is "getting your app ready". It then comes back with error code 0x80073cf6. I have uninstalled it, turned... Discussion in 'XBoX Games and Apps' started by R T L, Aug 16, 2020.

  1. R T L
    R T L Guest

    Prime Video fails with error 0x80073cf6


    I try to start Prime Video App and am told it is "getting your app ready". It then comes back with error code 0x80073cf6. I have uninstalled it, turned off by pressing the start button for 15 seconds, reinstalled it and suffer the same fate. How can I solve
    this issue?

    :)
     
    R T L, Aug 16, 2020
    #1
    1 person likes this.
  2. Arminator Win User

    XBOX 360

    Do you get a specific error message? Or what exactly prevents you from connecting to Amazon Prime Video?

    Are you able to watch Prime Video on other devices, or through your web browser?
  3. JR Riley 27 Win User

    Amazon prime HDCP issues error 7281

    I have a Sony XBR and I've encountered the same error with Prime, but only on my Xbox One X and like ChrisWoodcroft stated, once I disable the 4K display setting and switch my Xbox video over to 1080P, it appears to mitigate my chances running into this
    error. My PS4 and first generation Xbox One run Prime Video on my Sony XBR perfectly fine.

    Oddly though, I only encounter this error with Prime Video; Netflix and all other apps on my Xbox One X work just fine. I've uninstalled and reinstalled Prime Video, but to no avail in circumventing this HDCP error.

    I'm hoping the growing prevalence of this HDCP error is being noticed by Microsoft as it seems to be an Xbox-specific problem right now and I imagine a future update can easily remedy this.
  4. Trans-gamer Win User

    Netflix error

    My Netflix is having the exact same problem as is my Amazon Prime video. Same error code same results on the search of the error code.
  5. ExponentSky6337 Win User

    0x800401fb

    I’m having the same problem. I was uploading the Amazon Prime Video app when I received the error code. The Xbox error code help site does not recognize the error.
  6. SwordofWhedon Win User

    Prime Video

    Video streaming apps are currently down. Progresss will be reported here https://support.xbox.com/en-US/xbox-live-status
Thema:

Prime Video fails with error 0x80073cf6

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