primary xbox

Discus and support primary xbox in XBoX on Consoles to solve the problem; someone managed to recover my Microsoft account and password and change the main Xbox account. From now on, I changed the password but I can not... Discussion in 'XBoX on Consoles' started by akideki, Aug 20, 2019.

  1. akideki
    akideki Guest

    primary xbox


    :)
     
    akideki, Aug 20, 2019
    #1
  2. choppyseize Win User

    primary xbox

    Support did it for my kid last week. It was an easy process.
  3. XBF Ruben D Win User

    primary xbox

    Hello akideki,

    Thank you for posting on Xbox Forums. In regards to the issue with not being able to designate your console as the main home console anymore, there is only one method for trying to reset the switches other than just waiting a year. The method for requesting
    a new console switch can be found through this link at the bottom of the page for
    Home Xbox. If you are not able to request a reset for the home console switch, you will then have to wait a year for that to reset.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
  4. choppyseize Win User

    primary xbox

    I think that note works as a deterrent. Or perhaps we got someone in a great mood. You're definitely right that it's not common practice. Also, the link you provided is easier than requesting a call back and waiting to talk to someone.

    It was an easy process though. I was prepared for it to be an ordeal which it wasn't.

    I'm gonna say you're answer is probably the best one.
  5. Njal the Blue Win User

    primary xbox

    That's odd because it states on the Home Xbox page, that support can not reset or give extra Home Xbox changes.

    This is from the page:

    Note You can have only one home Xbox at a time. You can share purchased games and Gold with others only on your home Xbox. You get 5 switches per year. Customer support cannot offer additional
    switches.
  6. akideki Win User

    primary xbox

    yes, this is the case but the service is unavailable I am French. It's hard for me to understand English
Thema:

primary xbox

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