Primary alias and xbox display email are different?

Discus and support Primary alias and xbox display email are different? in XBoX Accessibility to solve the problem; Please help! My primary alias on my Microsoft account is a different email to what is displayed on my Xbox home screen when I'm signed into my profile.... Discussion in 'XBoX Accessibility' started by ChiefBig, Jul 20, 2023.

  1. ChiefBig
    ChiefBig Guest

    Primary alias and xbox display email are different?


    Please help! My primary alias on my Microsoft account is a different email to what is displayed on my Xbox home screen when I'm signed into my profile. I believe it's preventing my Capcom ID working. What do I do?

    :)
     
    ChiefBig, Jul 20, 2023
    #1
  2. WattyNuela Win User

    Primary alias and xbox display email are different?

    Hello, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    Please verify if the email address you see on your console appears linked to the Microsoft account you’re referring to:
    https://go.microsoft.com/fwlink/p/?linkid=842796

    If no track of this other email appears there, this means you actually have two Microsoft accounts.
    However, I would like to confirm if are you able to sign in to the same Microsoft account and see the same order history no matter which email you use to sign in?

    Lastly, I appreciate the opportunity to let you know that here in the community forums, no one is capable of reviewing your account information.
  3. Salmoro Win User

    I want to put my gamertag onto a new microsoft account

    Hi;

    Unfortunately, there is no possible way to link same Gamertag to a different account email. the closest to that is what you mentioned, adding another email as alias and make that alias as primary signing email.

    Regards,
  4. DavidDiGirolamo Win User

    How can a Parent separate Microsoft Account data/progress from aging child?

    I can interpret what you are saying several different ways. Please let me know which one is correct:



    Interpretation A: Games are linked to the email address it was purchased under, meaning the ‘then’ primary alias of the Microsoft Account, but not the Microsoft Account itself. But, If that email is no longer the primary alias, the games will be linked through the new primary alias email.



    Interpretation B: Games are linked to the Microsoft Account and can be accessed by the aliases on the Microsoft Account.
  5. XBF Leo G Win User

    Migrar o perfil xbox da conta Microsoft -[Translation - Migrate the Microsoft account xbox profile]

    Hello AlanMacielBR,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how you can move an Xbox profile from one Microsoft account to another. At the moment, this feature is not available for Microsoft account. The only option is
    to change the primary email address(primary alias) of the Microsoft account that has your Xbox profile. The account owner must

    change the primary alias
    of the account that has your Xbox profile to the intended email address. The account owner can then use the previous email address by adding it as a primary alias to a different Microsoft account. However, If you remove an alias
    that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again. We hope this information helps AlanMacielBR!
  6. Pr0ff3s0rM1tt3n Win User

    Xbox Account

    Found this bit on the support site. Maybe this can help?

    "After you add the new email address, you need to set it as your primary alias to have it displayed when you sign in to all devices and services. Here's how:

    On the Manage your account aliases page, select Make primary under the email address you want as primary under Account alias."
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Primary alias and xbox display email are different?

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