Price drop day after purchase

RockyTheDog1 · Dec 23, 2015

hi

on Sunday I purchased state of decay year one survival edition for £19.99. The next day the sale has started and it has dropped in price by 50%.

have I been stitched up or is there anything I can do? Eg a credit to my account towards another purchase etc. Who do I need to contact ?

thanks for reading

:)

BHC Bluez n 2z · Dec 23, 2015

Alien Isolation dated for October 7th

I'm excited for the game, but not excited enough for a day one purchase. With single player only games I tend to wait for a big/medium price drop.

tohellnbak · Dec 23, 2015

EA Access

I subbed about 5 minutes after I DLed... I was about to purchase Madden that week if it had a price drop... so was a no brainer for me

munkyxtc · Dec 24, 2015

Hi RockyTheDog1

In order to expedite your request I would suggest contact MS Support either by Phone as they can assist with billing support directly tied to your account.

Unfortunately, most of the people reading this thread will not have access to your account or your transactions.

From your post I'm assuming your are in GB; hopefully that is a correct assumption. The local contact information for that region is

United Kingdom

Hours of Operations:

Monday-Friday: 09:00-9:00PM

Saturday: 10:00AM-6:00PM

Sunday: 10:00AM-6:00

Phone:

020 7365 9792 or 0800 587 1102 FREE

Hearing Impaired (TTY device): 0800 5871103 FREE

Contact page Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

Happy Gaming!

M

munkyxtc

Hi RockyTheDog1

In order to expedite your request I would suggest contact MS Support either by Phone as they can assist with billing support directly tied to your account.

Unfortunately, most of the people reading this thread will not have access to your account or your transactions.

From your post I'm assuming your are in GB; hopefully that is a correct assumption. The local contact information for that region is

United Kingdom

Hours of Operations:

Monday-Friday: 09:00-9:00PM

Saturday: 10:00AM-6:00PM

Sunday: 10:00AM-6:00

Phone:

020 7365 9792 or 0800 587 1102 FREE

Hearing Impaired (TTY device): 0800 5871103 FREE

Contact page http://support.xbox.com/en-GB/

Happy Gaming!

M

xTye

Unfortunately, this happens. I've had it happen as well, but my purchase was for 1600 Microsoft Points, and 2 days later...the item was dropped for a sale that started...to half price.

Daft Badger

I agree,that is a bit low.

Gladius alfa

It's acceptable actually, you purchased it legally and you got it, you can't go back, it's like going to the store crying 2 hours later because "i bought milk for 4 dollars and it's now 2.99! change it!" totally ridiculous, t's a market, just bear what you've
done and don't whine about it.

Judge

Ya Daft/Tye, it does happen, but at that time the game hadn't even been out for a week, they dropped the price after 3 days. I also bought the game at $2.99 and while I can understand dropping the price after a WHILE, dropping it within a week is pretty
bad for those of us who bought it not expecting a price drop within a week. I feel you're pain OP, I also bought it for $2.99 and I'm a little upset as well, although the game itself is good and in the grand scheme of things, a difference of $2 isn't going
to get me all up in arms.

Price drop day after purchase