Previously working Xbox game pass for PC game boots to the Microsoft store instead of loading?

jordanhere2 · Jul 17, 2019

I've been using the service for around 3 weeks without issue. Recently (within the last 4 days or so) football manager 2019 stopped working. Anytime I attempt to load the game, I'm directed to the Microsoft store gaming services app page and the game does
not load.

I already have everything installed and had been using the program without issue as I said for the previous 2-3 weeks so I'm kind of at a dead end.

Anyone else having or fixed this issue?

Thanks!

:)

EchriWiz

I've been having the exact same issues with Football Manager. I eventually managed to get it working again by reinstalling the graphic card drivers.

jordanhere2

has to do with the Microsoft gaming services app in the Microsoft store. says it is installed, however nothing happens when I try to launch it and seems I can not uninstall it.

XBF Brad A

Hi Jordan,

Thanks for keeping us up to date with the troubleshooting steps offered and tried. Have you tried

uninstalling the game and reinstalling it? This may help in the issue with it launching.

Thanks,

Brad

jordanhere2

10 days and counting with no luck so far

jordanhere2

seem to only occur when I attempt to install games needing admin appoval? and FM had been working for 3 weeks prior.

Previously working Xbox game pass for PC game boots to the Microsoft store instead of loading?