Previously Purchased Copy of State of Decay 2 Missing from Downloads and Order History

Hey there, following up with someone from the Microsoft Store support may be a good bet to get you started: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

However, I would recommend going online and starting with trying to get in contact with someone from Xbox Support first. You should particularly request either in the chat or via phone for billing assistance, as that would be the best chance of locating
where your purchase may have gone. https://beta.support.xbox.com/contact-us

Make sure when you're checking your purchases/own games on PC you're signed into the Microsoft Store under the correct account that purchased the game. Should you want to attempt to retrace your steps, you could also mess with the filters on the order history
page and it may be deep in there somewhere: https://account.microsoft.com/billing/orders/

You're content may be missing from the hdd but it is not gone. You will be able to redownload all the content you previously purchased from the download history. You can access this on your console by going to System>Accounts>Download History.

State Of Decay, I saw a friend playing it & gave it a download, ended up loving it and bought the State Of Decay YOSE on Xbox One and State Of Decay 2 years later.

Hi there buttergod16, thanks for reaching out.

Customers who pre-ordered
State of Decay 2: Ultimate Edition will receive a code for State of Decay: Year One Survival Edition in their Xbox Live message center shortly before the launch of State of Decay 2 so there's no reason to worry.

We hope that helps

I was able to download GOW that way, but not State of decay 2, maybe cuz I bought it from steam?