Previously owned games requesting purchase to play

Discus and support Previously owned games requesting purchase to play in XBoX Games and Apps to solve the problem; I am attempting to play Dead Rising 2 which I previously downloaded for free as part of the the Xbox Games with Gold offer of 2 free games per month. I... Discussion in 'XBoX Games and Apps' started by JonTobin1, Mar 5, 2021.

  1. JonTobin1
    JonTobin1 Guest

    Previously owned games requesting purchase to play


    I am attempting to play Dead Rising 2 which I previously downloaded for free as part of the the Xbox Games with Gold offer of 2 free games per month. I have played the game extensively and have several achievements from it to prove previous ownership and viability. It now refuses to let me download or play the game and does not list in my Owned Games. It prompts me to purchase it as though I've never played it before. Why is it asking me to buy a game I already own? How do I play?

    :)
     
    JonTobin1, Mar 5, 2021
    #1
  2. XBF Mohammed C Win User

    Previously owned games requesting purchase to play

    Hello JonTobin1, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

    Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. M3tal Daz3 Win User

    Xbox One S can not load childs profile for 360 games

    Make sure that the account you are using owns the game and is set as xbox home in order to play previously purchased titles.
  4. Smwutches Win User

    Transferring an x-box one game onto an x-box series s console

    Did you own it on disk? In order to play it, the disk needs to be in the drive to prove you own the game. Since the Series S doesn't have a disk drive, you would need to own it digitally in order to be able to play it. Since the game is no longer available for digital purchase, there would be no way to play it on the Series S unless you had previously purchased it digitally.
  5. Nursemorph Win User

    Previously owned games

    You should be able to find them listed in your history on the Store no? ALl the games I have bought are listed there, including all the DLCs...admittedly my history only stretches back just ove r ayear though
  6. Smwutches Win User

    Previously owned games

    You would have to purchase them digitally in order to be able to play them on the all digital console.
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Previously owned games requesting purchase to play

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