Previous owner's profile & games on a used Xbox one

Hi ScalyApple,

Thanks for bringing this up to our attention. Now, if you delete the profile that owns the games from the Xbox it will
not allow you to play the games as you don't have to ownership to the games. Yet, the games won't uninstall automatically you would have to remove those manually.

Also, to play the games it would be requiring you to sign in on the account that has the ownership to the games.

I hope this helps.

Hi,

it is not clear to me if the old profile is still in the console because the seller forgot to delete it or because you had maybe some kind of agreement with him.

If the games were bought by this old profile, you can play the games with your/new profile only if the console is marked as the "home console" of that old profile, which has to be kept in the console.

If you delete the profile the games won't be uninstallaled, but they will be unplayable with any other profile.

Matteo

You don't have to use the profile of the previous owner. Register with a profile of your own and use that for gaming.

Hey ScarzEffect,

I'm assuing you are talking about the download code of Titanfall that is in the Bundle?

The Titanfall Bundle containes a code in the box. Redeeming that code gives you the digital copy of the game Titanfall.

If the previous owner of the console hasn't used the code yet, then yes, you will be able to use the code on whatever Xbox One and profile you would like.

If the previous owner has used the code already, then no, because the code can only be used once.

Digital content like that goes with the accounts so if you delete the previous owners profile from the xbox then you will lose access to the game and if the previous owner has access to that account and downloads it to a different xbox one and makes the
new xbox one their home console then you would loose access to the game also. which if you currently do not have access to the game without the original profile being signed in then your console is not set as the home console.

so basically since its a digitally purchased game that the license for the game goes with the profile that purchased it then you would need to purchase the game on your profile to have access to it at all times.