Previous Microsoft Response that was in Link

Microsoft Bingo has not Connected to Server for now over Three Days - MS Case Number 1403390248



For the last three days, many users have been posting messages in the Microsoft Support Page - http://aka.ms/msbingost. In this site, you will views hundreds of posts highlighting
a problem with the Microsoft Bingo game not opening, due to a Server Connection Error. I have contacted Microsoft Tech Support and had a technician access my laptop to view the error. He tried to msconfig, WSReset.exe, reset the app. I also ran the Windows
App Troubleshooter and uninstalled and reinstalled the app, without any success in resolving this issue. The MS Case Number on file is 1403390248.403390248

Will you please review the app to view the error and hopefully correct the problem in order that Microsoft Games users can access the app successfully again.

Thanks,

Patricia Kelly

P.S.

Below is a screenshot of the specific issues many users are experiencing, as seen by the pages of posts:

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Greg Carmack - Windows MVP
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Sorry to hear this Patricia. It sounds like this is a server problem with Bingo.

But if you want you can go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done:

http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Read my replies online instead of in notification email as I may add and edit.

Windows MVP 2010-2018

Top rated volunteer at Seven Forums for 6 years

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Andre Da Costa
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This problem is widespread and it looks like Microsoft is not doing anything to actively fix it.

You can try uninstall then reinstall the game and see if it works.
Best,

Andre

Windows Insider MVP

MVP-Windows and Devices for IT

twitter/adacosta

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EI



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Thank you for writing back. I had a tech support rep review my laptop and did not find anything wrong. Since this issue appears to be happening worldwide (based on all the community posts), there might be a problem with the app itself, which needs to be
looked into.

Is there any way the Microsoft Bingo app can be reset from Microsoft, then updated with a Windows Update download or from the Windows Store downloads and updates.

Patricia Kelly

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Greg Carmack - Windows MVP
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Trish, I'm sure they're doing that since it's apparently widespread. This is a volunteer tech forums so Microsoft isn't actively monitoring it, but from your report this is something they've surely heard about.

I'd give it a day or two.
____________________

Blue links are tutorials.

Read my replies online instead of in notification email as I may add and edit.

Windows MVP 2010-2018

Top rated volunteer at Seven Forums for 6 years

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:)

 

need access beta

The link is in my previous response.

 

buy in microsoft store

I agree with the previous response I'm just taking the liberty of making the
Contact us link clickable for easier access!

 

Thanks for contacting MS about this. Hopefully, they will get the issues resolved soon.