Preview Program un-enrolling trouble

Discus and support Preview Program un-enrolling trouble in XBoX on Consoles to solve the problem; I recently decided to opt-out of the preview program on my console. The status of this is listed as "Pending" but I saw the change occur today and... Discussion in 'XBoX on Consoles' started by spartantracker, Jul 18, 2016.

  1. Preview Program un-enrolling trouble


    I recently decided to opt-out of the preview program on my console. The status of this is listed as "Pending" but I saw the change occur today and thought I was out of the program. But I keep have consistent errors now. I can no longer receive party or game
    invites, despite the fact I have notifications on. I also cannot play a variety of games I own, telling me that, "You game will start soon" but it almost never does. And even in one rare case, I get an error saying that I don't own a game I know I paid for.
    I've power-cycled my Xbox a few times already and I still get no change. Any help would be much appreciated.

    :)
     
    spartantracker, Jul 18, 2016
    #1
  2. Mister Cizl
    Mister Cizl Guest
    XBOX ONE problem post update

    Hey mauretto63! I can confirm you are in the preview program. If you'd like to un-enroll you will need to download the
    Xbox preview dashboard app. If you have any trouble un-enrolling you will need to post in the
    Preview Program Registration Support forum. Thanks!
     
    Mister Cizl, Jul 18, 2016
    #2
  3. Removing account from Preview program

    Hello,

    I recently un enrolled my Xbox from the preview program and am still having issues. It claims I am still a preview member even after un enrolling. I don't want to be in the preview program any longer because its causing issues with my Xbox. How can my
    console be rid of the preview program. Please Help.
     
    VaatiDruidLk63, Jul 18, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Preview Program un-enrolling trouble

    If you decide that you don't want to get Preview updates anymore you can opt out in the Xbox Preview Dashboard app. You won't be removed from the program right away; it won't happen until the current update is released to the general public. If you change
    your mind, you can always re-register your console later using the Xbox Preview Dashboard app. There are two ways to go about this:

    1)Prior to receiving the New Xbox One Experience Update Preview, take no action -- we'll default you to remaining on the Existing Xbox One Experience preview. You'll still get the benefits of Preview, like Backward Compatibility, but you'll stay on the current
    Xbox One update that's available to the public. Later, just before the general release of the New Xbox One Experience, we'll update your console to the latest Preview build, so you'll still get it a little early.

    2)In the Registration area of the Xbox Preview Dashboard, you can choose Remove to remove your console from the program entirely. Your console's removal will be processed within 72 hours. If you choose this option after taking the New Xbox One Experience
    Preview update, your console will go back to the current general release of the Xbox One software, but this will restore factory defaults on your console, and erase all locally stored accounts, apps, games, saved games, settings, and home Xbox associations.
    We encourage all users to download/copy your favorite games to External Hard disks to ensure a quick recovery option in the event of data loss from a removal.
     
    M3tal Daz3, Jul 18, 2016
    #4
  5. Tsmalls321
    Tsmalls321 Guest
    I'm having the same problem now, I'm getting irritated with it and for the answer above did you even read the question. Please let me know if you figured it out...
     
    Tsmalls321, Jul 19, 2016
    #5
  6. M3tal Daz3
    M3tal Daz3 Guest
    Tsmalls321 my answer is directed to the issues that the OP is encountering for leaving the preview program the way he did. If you have problems open a new post so you can receive better help.
     
    M3tal Daz3, Jul 19, 2016
    #6
  7. The issue isn't so much getting out of the program, it's the Game & Party invite glitches. I don't get them anymore, despite seeing them pop up on my computer next to me.
     
    spartantracker, Jul 19, 2016
    #7
  8. Tsmalls321
    Tsmalls321 Guest

    Preview Program un-enrolling trouble

    As soon I opted out of the preview program it took a day for the update to come off so the next morning I woke up and my console reset I noticed immediately that I wasn't getting party or game invites and I'm still not getting any at all. I get messages
    but they don't pop up to let me know I got one. I tried using my sisters account and same thing no notifications. I did check to make sure notifications are all on. On her Xbox she gets notifications. The preview program ruined my Xbox and it seems like there
    is no fix. I contacted Xbox did another reset unplugged everything from console for 5 minutes. Deleted my account and signed back in. It really is a problem on the console not my account due to leaving the program after getting interrupted for a update everyday
    I had to leave.
     
    Tsmalls321, Jul 20, 2016
    #8
  9. I too am getting this error. After opting out of the preview program I downloaded 2 updates. On around 350MB and another around 3.5GB. After downloading the update party chat, game invites and messages are not showing up as notifications. So I cannot join
    any games when people send an invitation to play. Has anyone found a solution?
     
    Andros-0EAE7E28-A408-4857-9D5A-1A7319A77FB9, Jul 25, 2016
    #9
  10. spartantracker, Oct 31, 2018
    #10
  11. Mister Cizl Win User

    XBOX ONE problem post update

    Hey mauretto63! I can confirm you are in the preview program. If you'd like to un-enroll you will need to download the
    Xbox preview dashboard app. If you have any trouble un-enrolling you will need to post in the
    Preview Program Registration Support forum. Thanks!
  12. spartantracker Win User

    Preview Program un-enrolling trouble

    The issue isn't so much getting out of the program, it's the Game & Party invite glitches. I don't get them anymore, despite seeing them pop up on my computer next to me.
  13. Andros-0EAE7E28-A408 Win User

    Preview Program un-enrolling trouble

    I too am getting this error. After opting out of the preview program I downloaded 2 updates. On around 350MB and another around 3.5GB. After downloading the update party chat, game invites and messages are not showing up as notifications. So I cannot join
    any games when people send an invitation to play. Has anyone found a solution?
  14. Tsmalls321 Win User

    Preview Program un-enrolling trouble

    I'm having the same problem now, I'm getting irritated with it and for the answer above did you even read the question. Please let me know if you figured it out...
  15. M3tal Daz3 Win User

    Preview Program un-enrolling trouble

    Tsmalls321 my answer is directed to the issues that the OP is encountering for leaving the preview program the way he did. If you have problems open a new post so you can receive better help.
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Preview Program un-enrolling trouble

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