Preview Program/Skype usage

Discus and support Preview Program/Skype usage in XBoX on Consoles to solve the problem; Hey everyone! I'm having an issue using skype on my Xbox after I got the New Preview Dashboard update. Before the update, I could get a call, answer... Discussion in 'XBoX on Consoles' started by Xq Wheeze pX, Oct 7, 2015.

  1. Xq Wheeze pX
    Xq Wheeze pX Guest

    Preview Program/Skype usage


    Hey everyone!

    I'm having an issue using skype on my Xbox after I got the New Preview Dashboard update. Before the update, I could get a call, answer it, minimize skype and go back to playing my game. But now I won't get calls if I'm doing something other than being on
    skype (meaning if I'm in game, a skype call won't show up as a notification), and if I get into a call, and minimize it and go back to playing my game, skype essentially crashes. I'm kind of at a loss here. Can anyone help?

    :)
     
    Xq Wheeze pX, Oct 7, 2015
    #1
  2. Skype Crashing on Xbox One - Dec 26, 2015

    The Skype App for Xbox one crashes when signing in to Skype.

    The recent Skype app updated seemed to fail. Now when launching the Skype App, it will immediately close after launching.

    I have uninstalled and reinstalled the app and restarted the Xbox. After being reinstalled the app will launch and go through the setup. At the point where I sign in to my skype account, the app closes. Then the previous issue persists and Skype will launch
    and then immediately close. It seems to occur at the point where the Skype app signs into my Skype account. The Skype account functions on all other devices.

    I am currently a member of the preview program, OS version is 10.0.10586.1024

    Anyone have a fix?
     
    NonHostileAgent, Oct 7, 2015
    #2
  3. Black and white on preview program

    After the Preview program windows 10 update on the Xbox one all of my personalisation details are gone it is black and white but colour everywhere else like in games and exectera but in some apps like skype it is also black and white
     
    AspheX RaidzZ, Oct 7, 2015
    #3
  4. DENAz666
    DENAz666 Guest

    Preview Program/Skype usage

    Hey mate,

    Head on over to the preview program support forums, and post up the issue there, as that is the place to go to report these kinds of issues Preview Program/Skype usage :)

    forums.xbox.com/.../default.aspx

    Hopefully a support agent will be able to help you out from there Preview Program/Skype usage :)

    Cheers

    Denaz
     
    DENAz666, Oct 7, 2015
    #4
  5. DENAz666
    DENAz666 Guest
    That would most likely mean that you don't have access to those forums. In which case we'll need to hold tight and wait for a support agent to come along, who'll be able to hook you up with access to those forums Preview Program/Skype usage :)

    Cheers

    Denaz
     
    DENAz666, Oct 7, 2015
    #5
  6. Xq Wheeze pX
    Xq Wheeze pX Guest
    I was told a few minutes ago that this "is a known issue, and is being looked into." I'm still not entirely sure what's going on, but if I could get into that Preview forum that you mentioned and report this there, it may clear up some of this confusion
    I have.
     
    Xq Wheeze pX, Oct 7, 2015
    #6
  7. DENAz666
    DENAz666 Guest
    I'd say it is probably being looked into, most issues happen to more then one person so are usually reported by one of them. So chances are that a fix is already in the pipelines Preview Program/Skype usage :)

    Also, in the meantime whilst you wait for a support team member to hook you up with access, you can actually report these problems through the console itself. When the issue occurs, hold down the xbox button on your controller, and go to "Report Problem"
    and fill in the relevant details from there Preview Program/Skype usage :)

    Cheers

    Denaz
     
    DENAz666, Oct 7, 2015
    #7
  8. Mister Maka
    Mister Maka Guest

    Preview Program/Skype usage

    Morning/Afternoon Xq Wheeze pX!

    I've given you access to the
    Xbox One Update Preview forums! Head over to that link to access the Preview Forums. If you're still having issues, please let us know.
     
    Mister Maka, Oct 31, 2018
    #8
  9. DENAz666 Win User

    Preview Program/Skype usage

    That would most likely mean that you don't have access to those forums. In which case we'll need to hold tight and wait for a support agent to come along, who'll be able to hook you up with access to those forums :)

    Cheers

    Denaz
  10. DENAz666 Win User

    Preview Program/Skype usage

    I'd say it is probably being looked into, most issues happen to more then one person so are usually reported by one of them. So chances are that a fix is already in the pipelines :)

    Also, in the meantime whilst you wait for a support team member to hook you up with access, you can actually report these problems through the console itself. When the issue occurs, hold down the xbox button on your controller, and go to "Report Problem"
    and fill in the relevant details from there :)

    Cheers

    Denaz
  11. Mister Maka Win User

    Preview Program/Skype usage

    Morning/Afternoon Xq Wheeze pX!

    I've given you access to the
    Xbox One Update Preview forums! Head over to that link to access the Preview Forums. If you're still having issues, please let us know.
  12. DENAz666 Win User

    Preview Program/Skype usage

    Hey mate,

    Head on over to the preview program support forums, and post up the issue there, as that is the place to go to report these kinds of issues :)

    forums.xbox.com/.../default.aspx

    Hopefully a support agent will be able to help you out from there :)

    Cheers

    Denaz
  13. Xq Wheeze pX Win User

    Preview Program/Skype usage

    I was told a few minutes ago that this "is a known issue, and is being looked into." I'm still not entirely sure what's going on, but if I could get into that Preview forum that you mentioned and report this there, it may clear up some of this confusion
    I have.
Thema:

Preview Program/Skype usage

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