Preview Program problem.

Discus and support Preview Program problem. in XBoX on Consoles to solve the problem; I have spoken to Xbox support many times, this issue is yet to be resolved. Basically, I am unable to join the preview program. Ok have been invited... Discussion in 'XBoX on Consoles' started by Become Legends, Jun 21, 2015.

  1. Preview Program problem.


    I have spoken to Xbox support many times, this issue is yet to be resolved.

    Basically, I am unable to join the preview program. Ok have been invited to it many times, yet I have never received a service message or email regarding the preview program.

    I was told by a support agent: 'You are shown as you accepted the preview invite'.

    This is the problem, I have never accepted the preview invite as I have never received one.

    Being told to get another preview invite will not help, as I have had several and have waited weeks without an invite.

    All I want is the preview program, please help me resolve this.

    Edit: I do not have access to the preview forums or the app so suggesting going there will not help

    :)
     
    Become Legends, Jun 21, 2015
    #1
  2. mk30001
    mk30001 Guest
    New Dashboard issues (preview member)

    This should be copy and pasted to anyone that posts Preview program problems on here.
     
    mk30001, Jun 21, 2015
    #2
  3. Digital games will NOT launch

    im in the preview program. It just started today with the same problem. My wife is also in the preview program and hers is working fine.
     
    BillMeNowGaming, Jun 21, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Preview Program problem.

    Keep in mind that being invited does not guarantee you will be accepted into the program. If you're not receiving a message from Xbox then it is possible you have not been accepted for the program.
     
    Smwutches, Jun 21, 2015
    #4
  5. Listen, I am shown as being already in the program, being accepted isn't the problem, it's getting the message from Xbox.
     
    Become Legends, Jun 21, 2015
    #5
  6. Smwutches
    Smwutches Guest
    If it was phone or chat support that you spoke to, they do not actually handle the preview program so they would not know for sure if you are part of the preview or not. If you have been invited several times already and have not received a message, then
    you may not have been accepted.
     
    Smwutches, Jun 21, 2015
    #6
  7. Chat support pulled up my profile. All of them acknowledged that I was registered in the program. They know I am in there and they are trying to resolve the issue. I was told to post here so the Xbox Team can help me
     
    Become Legends, Jun 21, 2015
    #7
  8. Preview Program problem.

    Is there any way I can get what I should rightfully have or?
     
    Become Legends, Jun 21, 2015
    #8
  9. if you havent recieved the preview program acceptance msg there nothing more that can be done sorry, have a friend reinvite you at a later date, as smwutches said chat or customer support cannot access preview program information.
     
    SilentGamer895, Jun 21, 2015
    #9
  10. Miss Diggz
    Miss Diggz Guest
    Hey there Erupt EU,

    You should now have access to the Preview Program forums. Please head on over there to let the proper teams know what you're experiencing. Thanks in advance!
     
    Miss Diggz, Oct 31, 2018
    #10
  11. BillMeNowGaming Win User

    Digital games will NOT launch

    Are you in the Preview Program?
    im in the preview program. It just started today with the same problem. My wife is also in the preview program and hers is working fine.
  12. troysch Win User

    preview program problems

    HI watkinz999

    Are you sure you don't already have the Preview app in your Games and Aoos list already? It is the one with the key icon.
  13. A Frozen Poo Win User

    Preview program problem

    got the new style sstore, never use cortana
  14. Teddy Senpaii Win User

    Problem with Preview Program

    I am also having the same issue I turn on my Xbox one and the loading screen appears and after about 5 minutes it is just a black screen is there a solution for this problem of so I need help
  15. OS4M4HH Win User

    Problem with Preview Program

    Hello I'm having problems with the new update I'm guessing for the new dashboard when I turn my system on the Xbox one screen comes on an load for about 5mins then goes too a black the dashboard doesn't load on my TV I can't see nothing but if I hold the
    Xbox guide button It pops up an say shut down console or turn off controller but nothing else comes on my screen it's really unfair that I can't do nothing is there anything I can do to fix this please help me I would appreciate it
Thema:

Preview Program problem.

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