Preview Program issue, I need access... to fix error code 0x80070490

Nagyon BufoBufo · May 11, 2017

My xbox one will only show error code 0x80070490. The issue seems to be related to the Preview Program. I need access to preview program.

Please help.

Thanks!

:)

TerryBrewster · May 11, 2017

Error 0x80070490

I have recently started getting an error code of 0x80070490 when starting up my Xbox One.

I am part of the preview program and noticed there was an update recently so this might be the problem.

When I look up the code on the error page it tells me it's for an Xbox 360.

any one else getting this?

ProEFI · May 11, 2017

Error code 0x80070490

After updating to the most recent system update, more than likely one of those preview programs. Now at startup all I get is the "Something went wrong blah blah blah this code 0x80070490 search it." Searched the code, doesn't help one bit. No solution anywhere,
I can't even access the home screen or settings.

Mister Mascot · May 12, 2017

Hey there Nagyon BufoBufo,

If this is a question or issue related to the Xbox One insider program, you're going to want to post about these preview concerns and problems in the

Xbox One Preview Forums for the best visibility and troubleshooting steps.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Mascot

Hey there Nagyon BufoBufo,

If this is a question or issue related to the Xbox One insider program, you're going to want to post about these preview concerns and problems in the

Xbox One Preview Forums for the best visibility and troubleshooting steps.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

MacRoboV

That fixed the issue I was having, thanks @J4RH3EAD. But I still need access to the preview program forums lol.

XBF Ezra G

Hello Marcoantoni184,

Thank you for your post! I understand you are experiencing an issue with your Xbox One producing the error code: 0x80070490. To troubleshoot this, please check out this article: Error
0x80070490 or 80070490 occurs when you use your Xbox One or Windows 10 PC.

I hope this helps!

Mister Quimby

Hey there blitZeffect!

Sorry to hear about the issue! Since you are participating in the Preview Program, you will need to make a post in the Preview Forums. This way the proper folks can address the
issue. You should be able to access the Preview Forums now. If you run into an error accessing the forum again, please let us know.

Justice Leaguer

I need forum access as well. I've contacted Xbox support and need to report an issue with the preview program.

Preview Program issue, I need access... to fix error code 0x80070490