Preview program enrollpending for over 48 hours

Discus and support Preview program enrollpending for over 48 hours in XBoX Sales and Promo to solve the problem; 2 days ago I received a service message from Xbox, inviting me to the preview program. I almost immediately registered and started waiting. It's been... Discussion in 'XBoX Sales and Promo' started by IGF Vector, Jun 23, 2015.

  1. IGF Vector
    IGF Vector Guest

    Preview program enrollpending for over 48 hours


    2 days ago I received a service message from Xbox, inviting me to the preview program. I almost immediately registered and started waiting. It's been definitely over 48 hours and I'm still in the enrollpending status. I checked the FAQ and it said it would
    take at most 48 hours. Why is it taking as long as it is and what should I do?

    :)
     
    IGF Vector, Jun 23, 2015
    #1
  2. Preview Program.

    Hey there everyone,

    I understand that you've downloaded the Preview App on your console, and your console is still marked as pending, even after 72 hours? Rest assured that the preview team are aware of the issue, and are working hard on enrolling you to the program,
    where you should see your console enrolled within another 48 hours.



    For future issues concerning the preview program, please post on the preview forums, so it is addressed to the right team. If you do not have access to the preview forums, then please wait for a support agent to take a look, and manually
    grant you access to those forums.



    Here's a quote directly from the preview forums, which should address your issue:

    [quote user="UrbanizedTree"]

    Consoles 'EnrollPending' for longer than 48 hours

    Hi everyone,

    Some of you have noticed that after registering your console via the Preview Dashboard you've remained in an 'EnrollPending' state for longer than 48 hours.

    We've had an amazing response from new users excited to join the Preview program after the recent E3 announcements. While we strive to make sure that all consoles registered are enrolled within 48 hours, we've missed that goal on more than one occasion in
    the past week. We sincerely apologize for the delay. We're catching up quickly, and expect to be enrolling consoles in less than 48 hours shortly.

    If you have a console in an 'EnrollPending' state, you don't need to take any further action to ensure your console is enrolled in the program. We'll have you up and running on Preview updates as quickly as possible.

    Again, apologies for the delay, and thanks for your patience!



    [/quote]
     
    III Logical III, Jun 23, 2015
    #2
  3. The Wee Bear
    The Wee Bear Guest
    Preview Questions

    Hi everyone,

    Some of you have noticed that after registering your console via the Preview Dashboard you've remained in an 'EnrollPending' state for longer than 48 hours.

    We've had an amazing response from new users excited to join the Preview program after the recent E3 announcements. While we strive to make sure that all consoles registered are enrolled within 48 hours, we've missed that goal on more than one occasion in
    the past week. We sincerely apologize for the delay. We're catching up quickly, and expect to be enrolling consoles in less than 48 hours shortly.

    If you have a console in an 'EnrollPending' state, you don't need to take any further action to ensure your console is enrolled in the program. We'll have you up and running on Preview updates as quickly as possible.

    Again, apologies for the delay, and thanks for your patience!

    Just hang in there. Preview program enrollpending for over 48 hours :eek:)
     
    The Wee Bear, Jun 23, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Preview program enrollpending for over 48 hours

    That 48hours was made when just registered aor invited

    Not the mass invite that occured after e3

    Remember also invite doesnt garentee you a spot it just puts you on the waiting list for the limited spots in the beta

    You will just have to wait and see since a few hundred (unknown number ) really been asking for invites for the limited room

    Remember it not a public beta

    Last thing ms needs is 1m dead consoles on a bug from the beta

    Its better they limit thw possible bugs
     
    ngocphi, Jun 23, 2015
    #4
  5. iSkittlezDLX
    iSkittlezDLX Guest
    My screen just tells me that I'll get a service message on my Xbox one but I've waited about a week and still haven't gotten anything. I can't access the preview forums either but I talked to three agents and they all say I'm registered.
     
    iSkittlezDLX, Jul 18, 2015
    #5
  6. Hey there, xiTSxYAxBOiix! I was able to get you permission to access the
    Preview Program Support forums for further assistance. Twitter passed your information to us to get you that, so you may likely be getting a message form them about this, too. Preview program enrollpending for over 48 hours :)
     
    Misses Quinzel, Nov 3, 2018
    #6
  7. Misses Quinzel Win User

    Preview program enrollpending for over 48 hours

    Hey there, xiTSxYAxBOiix! I was able to get you permission to access the
    Preview Program Support forums for further assistance. Twitter passed your information to us to get you that, so you may likely be getting a message form them about this, too. :)
  8. ngocphi Win User

    Preview program enrollpending for over 48 hours

    That 48hours was made when just registered aor invited

    Not the mass invite that occured after e3

    Remember also invite doesnt garentee you a spot it just puts you on the waiting list for the limited spots in the beta

    You will just have to wait and see since a few hundred (unknown number ) really been asking for invites for the limited room

    Remember it not a public beta

    Last thing ms needs is 1m dead consoles on a bug from the beta

    Its better they limit thw possible bugs
  9. iSkittlezDLX Win User

    Preview program enrollpending for over 48 hours

    My screen just tells me that I'll get a service message on my Xbox one but I've waited about a week and still haven't gotten anything. I can't access the preview forums either but I talked to three agents and they all say I'm registered.
  10. III Logical III Win User

    Preview Program.

    Hey there everyone,

    I understand that you've downloaded the Preview App on your console, and your console is still marked as pending, even after 72 hours? Rest assured that the preview team are aware of the issue, and are working hard on enrolling you to the program,
    where you should see your console enrolled within another 48 hours.



    For future issues concerning the preview program, please post on the preview forums, so it is addressed to the right team. If you do not have access to the preview forums, then please wait for a support agent to take a look, and manually
    grant you access to those forums.



    Here's a quote directly from the preview forums, which should address your issue:

    [quote user="UrbanizedTree"]

    Consoles 'EnrollPending' for longer than 48 hours

    Hi everyone,

    Some of you have noticed that after registering your console via the Preview Dashboard you've remained in an 'EnrollPending' state for longer than 48 hours.

    We've had an amazing response from new users excited to join the Preview program after the recent E3 announcements. While we strive to make sure that all consoles registered are enrolled within 48 hours, we've missed that goal on more than one occasion in
    the past week. We sincerely apologize for the delay. We're catching up quickly, and expect to be enrolling consoles in less than 48 hours shortly.

    If you have a console in an 'EnrollPending' state, you don't need to take any further action to ensure your console is enrolled in the program. We'll have you up and running on Preview updates as quickly as possible.

    Again, apologies for the delay, and thanks for your patience!



    [/quote]
  11. The Wee Bear Win User

    Preview Program no update?

    Hi everyone,

    Some of you have noticed that after registering your console via the Preview Dashboard you've remained in an 'EnrollPending' state for longer than 48 hours.

    We've had an amazing response from new users excited to join the Preview program after the recent E3 announcements. While we strive to make sure that all consoles registered are enrolled within 48 hours, we've missed that goal on more than one occasion in
    the past week. We sincerely apologize for the delay. We're catching up quickly, and expect to be enrolling consoles in less than 48 hours shortly.

    If you have a console in an 'EnrollPending' state, you don't need to take any further action to ensure your console is enrolled in the program. We'll have you up and running on Preview updates as quickly as possible.

    Again, apologies for the delay, and thanks for your patience!

    This is a staff post explaining the delays.
Thema:

Preview program enrollpending for over 48 hours

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