Preview Program App Issue

Discus and support Preview Program App Issue in XBoX Games and Apps to solve the problem; I have no idea where to post this, but hopefully someone will pass it on. The support chat is closed, and my only option caused me to be redirected... Discussion in 'XBoX Games and Apps' started by Ross NCC1701, Jul 4, 2016.

  1. Ross NCC1701
    Ross NCC1701 Guest

    Preview Program App Issue


    I have no idea where to post this, but hopefully someone will pass it on. The support chat is closed, and my only option caused me to be redirected here.

    Since the latest preview program update today, I can no longer start the Preview program app. It just says something went wrong and to report a problem. However, when I try to report a problem, it just says something went wrong and to report a problem! Kind
    of an endless loop! I have tried hard reset, reboot and all the usual things. As far as I can tell, other apps and games work fine. But there's no way for me to report any problem at all, or to start the Preview app.

    :)
     
    Ross NCC1701, Jul 4, 2016
    #1
  2. Ramner
    Ramner Guest
    Unable to open Preview Dashboard App

    I am having the same issue. Unable to access the preview program app.
     
    Ramner, Jul 4, 2016
    #2
  3. IndieRock
    IndieRock Guest
    Xbox Beta app for Windows 10 available

    Similar to the dashboard preview program. Test drive and report issues with a beta version of the Xbox app on Windows 10.

    Get Xbox (beta) - Microsoft Store
     
    IndieRock, Jul 4, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Preview Program App Issue

    Sorry to hear it. For future reference preview issues should be posted to the preview forums.

    forums.xbox.com/.../default.aspx

    I had the same problem myself. I simply deleted the app and reinstalled it from the Ready to Install list.
     
    onyxishere, Jul 5, 2016
    #4
  5. Ross NCC1701
    Ross NCC1701 Guest
    Many thanks for that. I will give that a try. I actually managed to find the correct forum and posted there. It was only because the support pages redirected me here automatically that I posted here.
     
    Ross NCC1701, Nov 2, 2018
    #5
  6. Arminator Win User

    Xbox One won't wake up occasionally

    If your console is in the Insider Preview program, there was a mention in the "known issues", that the console sometimes fails to start up from hibernation.

    If you are in the Preview Program, and that happens, restart the console and then file feedback that you have that problem.

    If your console is not in the Preview Program, download the Xbox Insider App, and then use the app to file feedback that you also have that issue.
  7. Ross NCC1701 Win User

    Preview Program App Issue

    Many thanks for that. I will give that a try. I actually managed to find the correct forum and posted there. It was only because the support pages redirected me here automatically that I posted here.
  8. onyxishere Win User

    Preview Program App Issue

    Sorry to hear it. For future reference preview issues should be posted to the preview forums.

    forums.xbox.com/.../default.aspx

    I had the same problem myself. I simply deleted the app and reinstalled it from the Ready to Install list.
  9. supr squirrel Win User

    Preview Program App Issues

    Look in your 'ready to install' apps. The preview dashboard should be there. Just re-download that app, register this console and you'll get rolled back in the next time an update rolls out.
  10. FullHornet Win User

    Preview Program App Issues

    The preview program is not only user but also console specific, unless I am mistaken. You may want to post this in the preview support forums. No one in this forum is going to be able to do anything to render your issue in the end.
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Preview Program App Issue

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