Preview Member Unable to communicate through chat headset

I was using my Xbox One chat headset and it was working fine and one day my controller turned off and my console went into idle mode and I have lost the ability to use my microphone through my Microsoft chat headset. I have contacted support and we have
done all of the troubleshooting steps to try to fix my headset issues. I can hear people through my headset but my mic is not picking up my voice. My Gamertag is:

:)

 

Chat headset transformed into malfunctioning Stereo Headset!!!!

Hi,

It seems that my controller (chat headset) was updated with stereo headset firmware and I am only using a chat headset...

This has resulted in game audio coming through my chat headset and I am unable to chat unless I hold the mute button down!

XBox one online support chat is also offline - Using my PC now.

 

Voice messaging coming to Xbox One!!

They've been saying this is something they will be adding ever since before the system has come out. Unless you have a date of when it will be here, nothing else is new.

At the least you could have posted the damn tweet.

Edit: Oh look, it's coming in the April update. That would have been the new info we're looking for. Looks like it's rolling out to preview members tonight.

http://majornelson.com/2015/03/26/x...s-party-chat-updates-and-more-now-in-preview/

Check out the list below for features in the April preview update that are starting to roll out tonight:

• Voice messages – Xbox One preview program members will be able to compose and playback voice messages in the messages app when snapped on Xbox One. Quickly and easily record audio to send to your friends or others through your snapped messages app accessed through a simple quick double tap of the Xbox button. Additionally, voice messages can be exchanged between Xbox 360 and Xbox One consoles.

• Dedicated servers for party chat – We’re enhancing party chat with dedicated chat relay servers that will enable Xbox One owners that may have historically had NAT issues to party chat more reliably. Parties where players are unable to form direct peer-to-peer connections for party chat will automatically leverage dedicated server infrastructure to relay traffic. This service is only enabled for parties where one or more members are previewing the April system update.

• What’s On – The Xbox engineering team is continuing to experiment with the What’s On area, which highlights popular videos, movies, TV shows and game broadcasts. We’re continuing to test different experiences for preview members in the U.S. and this month, the preview of this feature is being expanded to Canada and the UK as well.