Preview customer

Discus and support Preview customer in XBoX on Consoles to solve the problem; All my xbox 360 games arent working but my xbox one disc games are working. d007c862-27b9-49df-b46d-2916df69c31a Discussion in 'XBoX on Consoles' started by CodyCoCoa, Aug 12, 2016.

  1. CodyCoCoa
    CodyCoCoa Guest

    Preview customer


    All my xbox 360 games arent working but my xbox one disc games are working.

    :)
     
    CodyCoCoa, Aug 12, 2016
    #1
  2. Smwutches
    Smwutches Guest
    PREVIEW CUSTOMER

    You'll have to have a member of support provide access for you. I sent a link to this thread to one of them.
     
    Smwutches, Aug 12, 2016
    #2
  3. Nuteko
    Nuteko Guest
    PREVIEW CUSTOMER

    Yea, this is where the representative told me to post this. Is there an ETA on the release of the update?
     
    Nuteko, Aug 12, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Preview customer

    {Parity}, Aug 12, 2016
    #4
  5. {Parity} Win User

    Preview customer

  6. Nuteko Win User

    PREVIEW CUSTOMER

    The link that you provided also sends me to a page that says Group Not Found!
  7. Twizted Team Win User

    Preview customer

    Hello!

    Preview Program support can be found here: forums.xbox.com/.../default.aspx : though it does sound like an OS bug you ran
    into. Be sure when this issue occurs to hold your Xbox button on the controller and navigate to Report a problem so it can be addressed with a future update. You can try completely shutting down the Xbox and clearing cache by holding the power button on
    the console for 30 seconds or so. Though this isn't guaranteed to work.

    If you would like to opt-out of the Preview Program you can do so by loading the Xbox Preview Dashboard app, going to Registration, and selecting Change to remove. This will wipe your console and revert to the latest public OS. Then you'll need to download
    ALL your games again.

    Hope this helps!

    Fibre
  8. Smwutches Win User

    PREVIEW CUSTOMER

    There is a known issue with the current update that games can only be played on consoles that are in the preview program. Once the update is made public, everything should work correctly.

    For issues with the preview program, it's best to post in the preview program forums -

    forums.xbox.com/.../default.aspx
  9. Smwutches Win User

    PREVIEW CUSTOMER

    You'll have to have a member of support provide access for you. I sent a link to this thread to one of them.
Thema:

Preview customer

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