Prepurchased Quantum Break on last day. time zone issues

Discus and support Prepurchased Quantum Break on last day. time zone issues in XBoX Sales and Promo to solve the problem; Hello. I have purchased Quantum Break on 04.04.2016 22:21 (PST / GMT-8), in the pre-order phase (rushed myself for the last hours of the promo). I... Discussion in 'XBoX Sales and Promo' started by Hecaru, Apr 15, 2016.

  1. Hecaru
    Hecaru Guest

    Prepurchased Quantum Break on last day. time zone issues


    Hello.

    I have purchased Quantum Break on 04.04.2016 22:21 (PST / GMT-8), in the pre-order phase (rushed myself for the last hours of the promo).

    I also made sure the Xbox store page was still active when purchasing.

    However, I have talked to a Microsoft representative and he said that I show up as buying it after the launch, 1 day after.

    My purchase reference code is [Mod Removed], as given by the Microsoft representative.

    I was instructed to post here, to request a re-evalutation of my eligibility for the promo in the pre-order phase of the game.

    I am not so much intereseted in Alan Wake, but the Windows 10 version of Quantum Break.

    Is there still a chance that I may be included in the promo?

    Thank you in advance

    :)
     
    Hecaru, Apr 15, 2016
    #1
  2. Ro_Bert
    Ro_Bert Guest
    Did not receive code for Quantum Break for Windows 10 if prepurchased the game for XOne

    Hallo... I have not received the code for Quantum Break for wINDOWS 10 although I have prepurchased the game for xbox one on xbox store: (invoice no:
    [Mod Removed])... I have already contected support three times and today I have received this link toaks for the code... so what should I do?
     
    Ro_Bert, Apr 15, 2016
    #2
  3. Quantum break win 10 code

    I am currently waiting quantum break win 10 code.

    Tomoroow is last day..

    I hope to receive it.
     
    HYPERICEMAN79, Apr 15, 2016
    #3
  4. Prepurchased Quantum Break on last day. time zone issues

    Hey there Hecaru!

    We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
     
    Mister Quimby, Apr 18, 2016
    #4
  5. Mister Quimby Win User

    Prepurchased Quantum Break on last day. time zone issues

    Hey there Hecaru!

    We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

    Thank you for your patience!
  6. Mister Beep Win User

    Quantum Break Pre-order code

    Hey Asinine47,

    The disc version of Quantum Break is not eligible for the Quantum Break on Windows 10 code. For further information, check out the Quantum Break on Windows 10 FAQ. Since the disc version
    is not eligible, I'm afraid we're unable to assist further regarding this issue.

    Free Quantum Break Windows 10 game offer valid with pre-order of digital copy of Quantum Break for Xbox One, by April 4, 2016, from Xbox Store, Xbox.com, participating retailers, or inside Quantum Break Xbox One console bundles, while supplies last
    (physical game discs and bundles with Quantum Break game discs are excluded from this offer).
  7. AugustusCole88 Win User

    Quantum Break lost all Progress two times

  8. Mister Beep Win User

    quantum break prorder bonuses

    Hey there!

    Alan Wake codes will go out 7-10 days after Quantum Break's release, similar to Quantum Break on Windows 10 codes.

    Post up a new thread if you don't get your codes 10 days after Quantum Break's release! :)
  9. Mister Beep Win User

    Windows 10 code from Quantum Break pre order not received

    Hey there!

    Quantum Break on Windows 10 codes will go out 7-10 days after Quantum Break's release, similar to the Alan Wake codes.

    Post up a new thread if you don't get your codes 10 days after Quantum Break's release! :)
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Prepurchased Quantum Break on last day. time zone issues

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