Preparing console not loading

You need to have a look on this
troubleshoot, and choose Error E102, but for what i looked for you will need to do a reset using the Startup Troubleshooter. In that link, after you choose error e102 you will find the procedure to run the startup Troubleshooter.

Let us know if you be able to do it, and if worked.

I did that now it's won't not show any signal after I did that.

no it's 2 years old, and yes there is a code

Hey there Brittle thanks for keeping in touch.

We apologize for the inconvenience this has caused but rest assured we are here to help, we have seen this in the past
and since the issue could be on the actual OS of the console so we would suggest a >Soft
Factory Reset<
(while keeping games and apps)
IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

• There is a stable network connection.
  
• The information for all profiles is known (email and passwords)
  

If the dashboard cannot be accessed.

1. Unplug the network cable if you're using a wired network connection.
   
2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
   
3. Wait 30 seconds.
   
4. Plug the power cord back in.
   
5. Continue holding the
   BINDand
   EJECTbuttons for 10-15 seconds.
   
6. Listen for two “power-up” tones a couple of seconds apart.
   

1. You can release the
   BINDand
   EJECTbuttons after the second power-up tone.
   
2. When the troubleshooting screen comes up select Reset this console
   

NoteIf you don't hear two power-up tones after 15 seconds, it means this failed. Likewise,
if you hear any “power-down” chirps, that also means this failed.

You need to have a look on this
troubleshoot, and choose Error E102, but for what i looked for you will need to do a reset using the Startup Troubleshooter. In that link, after you choose error e102 you will find the procedure to run the startup Troubleshooter.

Let us know if you be able to do it, and if worked.

I did it and it's still doing the preparing console. but now it's said something went wrong and the system error code is E102 10070CO2 8B060008