Prepaid codes will not redeem

Discus and support Prepaid codes will not redeem in XBoX on Consoles to solve the problem; Hello, I am having issues redeeming 5 different prepaid codes that were obtained from the same retailer/merchant. I just need confirmation on this... Discussion in 'XBoX on Consoles' started by AGGY RegulatoR, Apr 1, 2019.

  1. Prepaid codes will not redeem


    Hello,

    I am having issues redeeming 5 different prepaid codes that were obtained from the same retailer/merchant.

    I just need confirmation on this as i am highly confused.

    I type the code in, it recognises the amount which the card is for, i confirm this but it fails to process. This is the same for 5 codes.

    I have some sort of error code which is;

    TokenNotFound

    *loads of numbers and letters*

    date and time

    It also says 'Code not found. Try re-entering it. If that does not work, Please contact merchant.'

    I am confused because it has found the code as it shows the correct amounts etc before i confirm.

    Is this an Xbox issue or an issue with the codes the merchant has provided?

    Please help as i have spent a fortune on these codes.

    Cheers

    Dan

    :)
     
    AGGY RegulatoR, Apr 1, 2019
    #1
  2. maxen Win User

    Unable to download Dance Central 2 full game for free in the Xbox 360 as cover says

    There should be a code included inside the box that had the console. Then you simply redeem the code from the console and the download of the game should start.

    How to redeem codes:
    support.xbox.com/.../redeem-prepaid-codes


    (Relevant section: Redeem prepaid codes on your console)
  3. DigitalAssassin Win User

    i need help redeeming a dlc code i got from a friend

  4. Smwutches Win User

    Trialcode Help

  5. THEOWENKILLER Win User
  6. MissGeekness Win User

    xbox card

Thema:

Prepaid codes will not redeem

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