Prepaid code redeemed on a wrong account with service request number [Mod Removed]

Tonight I accidentally entered in two prepaid codes for 15$ each on the wrong account. I put them on the account of MorbidxDezirez instead of MorbidDesirez. As you can see the latter account hasn't been touched in some time and the main account MorbidDesirez
is my 360 and xbox ONE account. Please assist. I spoke with online chat agent Anthony for about an hour on the situation adn that's how I obtained the request number. Please assist.

:)

 

Prepaid code redeemed on a wrong account with service request number 1256856182

Only xbox live chat or phone support can help you with this issue yet to my opinion there is no refunding for prepaid codes in this kind of situation.

 

Prepaid code redeemed on a wrong account with service request number 1256856182

Tonight I accidentally entered in two prepaid codes for 15$ each on the wrong account. I put them on the account of instead of MorbidDesirez. As you can see the latter account hasn't been touched in some time and the main account MorbidDesirez
is my 360 and xbox ONE account. Please assist. I spoke with online chat agent Anthony for about an hour on the situation adn that's how I obtained the request number. Please assist.

 

Forum support will not be able to help you with this. You need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Also, reference numbers are only used by phone and chat support and should not be posted on the forums.