Prepaid 12 Month Live Code Error (Amazon)

Canis Regis · Nov 25, 2017

Purchased a 12 month code from Amazon. When redeeming on xbox.com I get the following error:

XBOS-3019

15ca7634-c5b1-41a7-bf12-1d746f94eefc

2017/11/26 - 11:28:43 UTC

Tried to enter the code on my Xbox, but it also threw an error.

:)

cosmoxcramer · Nov 25, 2017

12 month live gold prepaid code

12 month prepaid error code

I already tried typing my 12 month live prepaid code and I just get back error codes.

Error:

XBOS-3014

JACKXLOVESXR2D2 · Nov 25, 2017

repaid xbox live 12 months

trying to redeem a prepaid live 12 months code and get error code. XBOS-IOO4

Dur1Dog · Dec 21, 2017

I have the exact same problem,

XBOS-5002

a96aace6-227b-41a6-a296-ebd0daee5c1c

2017/12/21 - 16:38:08 UTC

I tried to redeem on xbox and on my laptop but this happened on both, also from amazon.

Dur1Dog

I have the exact same problem,

XBOS-5002

a96aace6-227b-41a6-a296-ebd0daee5c1c

2017/12/21 - 16:38:08 UTC

I tried to redeem on xbox and on my laptop but this happened on both, also from amazon.

Retro Wonder

Same problem keep getting the error message when trying to enter a 12 month prepaid gold live code.

badbeattleborg

You can also purchase the prepaid card that is being offered from amazon right now its for the same price of $39.99 for 12 months of xbox live gold.

cryptic@me.com

[quote user="palathe4th"]

not a very helpful message, there is no error code. i purchased with paypal before.

[/quote]I would suggest purchasing a prepaid code from the Microsoft Store (3 Month or

12 Month). Make sure to select the download option so you may immediately receive the code and

redeem the membership.

BeverageNinja

I'm having the same problem with a 12 month prepaid card I bought off ebay and the "error help" page doesn't recognize the error code!

Prepaid 12 Month Live Code Error (Amazon)