Preordine FIFA 21 [Mod Translation - Pre-order FIFA 21]

BusterRossi · Aug 15, 2020

Salve,

da qualche ora cerco di preordinare il videogioco FIFA 21 Ultimate Edition + Bonus, scontato a 79,99 euro tramite il mio abbonamento a EA Access, ma quando cerco di pagare, mi esce la scritta:

"Contatta il supporto Microsoft - Non è possibile elaborare il tuo pagamento".

Faccio notare che vengono regolarmente accettati i pagamenti dei miei abbonamenti al Live Gold e all'EA Access da anni.

Il problema è che tra circa nove ore l'offerta del videogioco FIFA 21 a 79,99 euro scadr , quindi se potete darmi una dritta in modo da poterlo

preordinare scontato in tempo mi fate un piacere.

Grazie.

[Mod Translation - Hi

I've been trying to pre-order the FIFA 21 Ultimate Edition video game, discounted at 79.99 euros through my EA Access subscription, but when I try to pay, I get the word out:

"Contact Microsoft Support - You can't process your payment."

I note that my Live Gold and EA Access subscriptions have been accepted regularly for years.

The problem is that in about nine hours the offer of the video game FIFA 21 at 79.99 euros will expire, so if you can give me a tip so you can

pre-order discounted in time you give me a pleasure.

Thank you. ]

:)

XBF Eladio M

Hey Rossi

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to complete a purchase on your end.

As per the
Get help with purchase errors article, when you get that notification, your best bet would be to indeed
Contact Xbox Customer Support.

However, perhaps there is a pending balance on your account, and you may need to settle that first, for this I would recommend checking out your

Order history,
Payment options, and even your
Services & subscriptions to verify nothing is a miss.

If all else fails, you can always
add an additional payment instrument to complete your purchase.

I hope this is of some use to you.

XBF Eladio M

Hey Carlo

Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring why you did not receive a discount on a game you pre-ordered due to being a part of a certain subscription.

Typically, before you purchase a game, you are able to see the discounted price even before you actually choose the Buy option.

In this instance, I would have to refer you to EA themselves, since you were attempting to take advantage of a promo that was through their service.

I'm sorry about any confusion this might have caused.

AndréGonçalves8

I have the same problem too. Looks perfect on Xbox One version and terrible on Xbox Series version on my Xbox Series S. Just like Fifa 21. I already canceled my pre-order because EA will blame Microsoft and vice-versa just like Fifa 21.

Smwutches

It would be tied to your account. It may have already pre-downloaded on your Home console. If not, you can install it from your Games and Apps or in the store it will show that you can install it.

XBF Eladio M

Hey SalfordRedM

Thank you for taking the time to post this on the Xbox Forums.

As you have already been provided with the all the info available on this matter, we will now be locking this thread.

If you have any other questions or concerns that differ from this matter, please, feel free to create a new thread and we will cater to you there.

Thank you for being a part of the Xbox Family and we wish you a wonderful day!

Preordine FIFA 21 [Mod Translation - Pre-order FIFA 21]