Preorders not counting on punchcard

Discus and support Preorders not counting on punchcard in XBoX Rewards & Social to solve the problem; I have preodered Sword art online: fatal bullet (which released forever ago) and sea of thieves from the xbox digital store but have not received... Discussion in 'XBoX Rewards & Social' started by BleakDeath, Mar 23, 2018.

  1. BleakDeath
    BleakDeath Guest

    Preorders not counting on punchcard


    I have preodered Sword art online: fatal bullet (which released forever ago) and sea of thieves from the xbox digital store but have not received credit on my punch card

    :)
     
    BleakDeath, Mar 23, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Preorders not counting for my punchcard

    Hello Sgt Quagmire,

    We see that you received two punches for your pre-orders made for the last Games on Demand (Resident Evil and Dead Rising). However, since you did not make an eligible third pre-order, you did not complete that offer.
     
    XBLRewards8, Mar 23, 2018
    #2
  3. Sgt Quagmire-[xboxvenue]
    Sgt Quagmire-[xboxvenue] Guest
    Preorders not counting for my punchcard

    I was told by the twitter team to post here to get my preorder punchcard corrected. I had made preorders for RE7 and a few other games and they didn't count towards my punchcard and I didn't receive the reward points for it. (This was the last punchcard
    not the current one).
     
    Sgt Quagmire-[xboxvenue], Mar 23, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Preorders not counting on punchcard

    You'll need to post in the support section of this forum in order for support to check into it for you.
     
    Smwutches, Mar 23, 2018
    #4
  5. Smwutches Win User

    Preorders not counting on punchcard

    You'll need to post in the support section of this forum in order for support to check into it for you.
  6. Smwutches Win User

    does halo wars 2 ultimate edition count towards rewards?

    Since it was a preorder, it would count as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive credits. Preorders do not count towards VIP.
  7. Smwutches Win User

    Halo wars 2 po reward

    The purchase is not showing because it is not eligible. Preorders do not count towards VIP. So since that purchase was a preorder it does not count. It would be eligible for your Games on Demand punchcard though and should show as a punch on that offer.
  8. Smwutches Win User

    pre ordered call of duty ww2 didnt get any points for it

    Preorders do not count towards VIP. So the only way to receive credits for that purchase is by completing the punchcard.
  9. Smwutches Win User

    Pre-order punch card/mission

    In order to qualify for the punchcard, the games have to be preordered during the offer period which started on January 1. Since you preordered it in December, it would not count.
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Preorders not counting on punchcard

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