Preorders not counting for my punchcard

Discus and support Preorders not counting for my punchcard in XBoX Rewards & Social to solve the problem; I was told by the twitter team to post here to get my preorder punchcard corrected. I had made preorders for RE7 and a few other games and they didn't... Discussion in 'XBoX Rewards & Social' started by Sgt Quagmire-[xboxvenue], Feb 27, 2017.

  1. Sgt Quagmire-[xboxvenue]
    Sgt Quagmire-[xboxvenue] Guest

    Preorders not counting for my punchcard


    I was told by the twitter team to post here to get my preorder punchcard corrected. I had made preorders for RE7 and a few other games and they didn't count towards my punchcard and I didn't receive the reward points for it. (This was the last punchcard
    not the current one).

    :)
     
    Sgt Quagmire-[xboxvenue], Feb 27, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Preorders not counting on punchcard

    You'll need to post in the support section of this forum in order for support to check into it for you.
     
    Smwutches, Feb 27, 2017
    #2
  3. BleakDeath
    BleakDeath Guest
    Preorders not counting on punchcard

    I have preodered Sword art online: fatal bullet (which released forever ago) and sea of thieves from the xbox digital store but have not received credit on my punch card
     
    BleakDeath, Feb 27, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Preorders not counting for my punchcard

    Hello Sgt Quagmire,

    We see that you received two punches for your pre-orders made for the last Games on Demand (Resident Evil and Dead Rising). However, since you did not make an eligible third pre-order, you did not complete that offer.
     
    XBLRewards8, Feb 28, 2017
    #4
  5. XBLRewards8 Win User

    Preorders not counting for my punchcard

    Hello Sgt Quagmire,

    We see that you received two punches for your pre-orders made for the last Games on Demand (Resident Evil and Dead Rising). However, since you did not make an eligible third pre-order, you did not complete that offer.
  6. Smwutches Win User

    Preorders not counting on punchcard

    You'll need to post in the support section of this forum in order for support to check into it for you.
  7. Smwutches Win User

    does halo wars 2 ultimate edition count towards rewards?

    Since it was a preorder, it would count as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive credits. Preorders do not count towards VIP.
  8. Smwutches Win User

    Halo wars 2 po reward

    The purchase is not showing because it is not eligible. Preorders do not count towards VIP. So since that purchase was a preorder it does not count. It would be eligible for your Games on Demand punchcard though and should show as a punch on that offer.
  9. Smwutches Win User

    Pre-order punch card/mission

    In order to qualify for the punchcard, the games have to be preordered during the offer period which started on January 1. Since you preordered it in December, it would not count.
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Preorders not counting for my punchcard

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