Preordered FIFA 17 on the 6th of September and never received my free month of EA access!

Preordered fifa 17 on september 6th and never got my free month of EA access. Spoke on the help chat line and was told to come here!

:)

 

Never received 1 month EA Access code for preordering FIFA 17

I just got of the chat and was redirected to this forum.

I preordered FIFA 17 from the Xbox one store and never received an email with my code for the 1 month EA Access, I thought I already had EA access and had been purchusing FIFA points not realising I never received the free one month.

I also just preordered Battlefield 1 from the store and was told I would recieve an email with the code for the Helfire pack and have yet to receive that email as well.

 

ea access

I preordered madden 17 and Never had my free month of ea access

 

Hey there HeliX2910B,

Thanks for reaching out, we're investigating this issue a bit further and will reach back out here as soon as we have more information or need additional information.

We greatly appreciate your patience.

 

Hey again,

I've sent you a Forums Private Message. You can check those by clicking
HERE.