Preordered 2042 can't play

SOG4LIF3 · Nov 20, 2021

I preordered 2042 money for the game was taken out of my account on October 4th of this year for the preordered, I was not told it was cancelled nor was I refunded any money. I just want to play it I've been waiting since the release date was announced and I refuse to buy it twice especially since it's $10 higher than a standard game. Please let me know how I can fix this or what I need to do to get my game playable

:)

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

https://account.microsoft.com/billing/orders/

If the purchase status is ''completed'', clean your console's MAC and try to install the game through the library or store.

To clean the MAC follow this path
Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

If your order status is "declined" you will have to talk to your bank to find out why your charge was not authorized.

N F9

Can't connect with my friends playing on xbox with my computer even though the game is fully cross-platform (battle field 2042

Francia J.

You're welcome and to access the trial simply follow the steps below:

On your console, open the Store app and search for Battlefield 2042

Select Battlefield 2042 Xbox One - Choose edition

Select Battlefield 2042 Xbox One - this should be the first option with no price available

Select Free Trial with EA Play and then select Install all

THE PRIS0NER

Preordered. I can't wait to play Forza5 and DR3.

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

https://account.microsoft.com/billing/orders/

If the purchase status is ''completed'', clean your console's MAC and try to install the game through the library or store.

To clean the MAC follow this path
Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

If your order status is "declined" you will have to talk to your bank to find out why your charge was not authorized.

Preordered 2042 can't play