Preordered 2042 can't play

Discus and support Preordered 2042 can't play in XBoX Games and Apps to solve the problem; I preordered 2042 money for the game was taken out of my account on October 4th of this year for the preordered, I was not told it was cancelled nor... Discussion in 'XBoX Games and Apps' started by SOG4LIF3, Nov 20, 2021.

  1. SOG4LIF3
    SOG4LIF3 Guest

    Preordered 2042 can't play


    I preordered 2042 money for the game was taken out of my account on October 4th of this year for the preordered, I was not told it was cancelled nor was I refunded any money. I just want to play it I've been waiting since the release date was announced and I refuse to buy it twice especially since it's $10 higher than a standard game. Please let me know how I can fix this or what I need to do to get my game playable

    :)
     
    SOG4LIF3, Nov 20, 2021
    #1
  2. SammyVS Win User

    Preordered 2042 can't play

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

    https://account.microsoft.com/billing/orders/

    If the purchase status is ''completed'', clean your console's MAC and try to install the game through the library or store.

    To clean the MAC follow this path
    Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

    If your order status is "declined" you will have to talk to your bank to find out why your charge was not authorized.
  3. N F9 Win User

    ea play xbox can't find my friends

    Can't connect with my friends playing on xbox with my computer even though the game is fully cross-platform (battle field 2042
  4. Francia J. Win User

    EA Play games not free/costing

    You're welcome and to access the trial simply follow the steps below:

    On your console, open the Store app and search for Battlefield 2042

    Select Battlefield 2042 Xbox One - Choose edition

    Select Battlefield 2042 Xbox One - this should be the first option with no price available

    Select Free Trial with EA Play and then select Install all
  5. THE PRIS0NER Win User

    Will you get XB1 on relaese date. or you wait until they get the bugs out of it first.

    Preordered. I can't wait to play Forza5 and DR3.
  6. SammyVS Win User

    Preorder battlefield 2042 and on launch day I can’t play

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

    https://account.microsoft.com/billing/orders/

    If the purchase status is ''completed'', clean your console's MAC and try to install the game through the library or store.

    To clean the MAC follow this path
    Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

    If your order status is "declined" you will have to talk to your bank to find out why your charge was not authorized.
Thema:

Preordered 2042 can't play

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