Preorder punchcard issue

Ron Boldin · Nov 30, 2017

I do not see any of my pre-order titles on my punch card. I pre-order Shadow of War, CCD WW2, South Park Fractured but Whole, Wolfenstein 2 New Colossus, Lego Marvel Super Hero2 , and Star Wars Battlefront 2. I do not see any showing on my punch card? Any
help or feedback??

:)

WAKONDA886 · Nov 30, 2017

Punchcard Preorder issue!!!

Same here I think that its utterly crazy I am sure that they change the rule to sort themselves and when we ask why we get either no response or a touch luck response. I have preordered as well and have had no luck sorting this out either and I am sure I'm
not getting the correct credits either. I am not expecting a response to this as I can see you posted 8 days ago and your responses are deafening.

NR2DIE18 · Nov 30, 2017

Punchcard Preorder issue!!!

So I preordered, Shadow of War, Battlefront II, NFS Payback and AC Origins but I am not eligible for the 15k points because I did it before 10/1/2017? You understand you are punishing me for giving you my money before 10/1/2017? That is absolutely ridiculous...
Please tell me why you can't see I preorder those 4 games already and hook me up on my Punchcard. I think I deserve the 15k for preordering like everyone else...

XBLRewards8 · Dec 1, 2017

Hello Worf44131,

As stated in the FAQ for this offer, you must make three eligible pre-orders during the offer period to complete this offer. Since only your Shadow of War pre-order was the only pre-order made during the offer period, that offer has not yet been completed.

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time
database to determine local time.

Smwutches

VIP and the punchcard are two separate then. In order to qualify for the punchcard, the games have to be preordered during the offer period. Anything preordered before October 1 would not be eligible.

XBLRewards8

Hello Worf44131,

As stated in the FAQ for this offer, you must make three eligible pre-orders during the offer period to complete this offer. Since only your Shadow of War pre-order was the only pre-order made during the offer period, that offer has not yet been completed.

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time
database to determine local time.

WAKONDA886

Same here I think that its utterly crazy I am sure that they change the rule to sort themselves and when we ask why we get either no response or a touch luck response. I have preordered as well and have had no luck sorting this out either and I am sure I'm
not getting the correct credits either. I am not expecting a response to this as I can see you posted 8 days ago and your responses are deafening.

Smwutches

If you preordered it before October 1, it would not be eligible for the games on demand punchcard.

Smwutches

In order to qualify for the games on demand punchcard, the games had to be preordered on or after October 1. Since they were preordered before the offer began, they were not eligible.

Preorder punchcard issue