PreOrder not recognised

Discus and support PreOrder not recognised in XBoX Rewards & Social to solve the problem; I preordered the deluxe version of the new star wars game a day or two before it was released and it still hasn't come up on my preorder punchcard,... Discussion in 'XBoX Rewards & Social' started by EWE1, Nov 16, 2017.

  1. EWE1
    EWE1 Guest

    PreOrder not recognised


    I preordered the deluxe version of the new star wars game a day or two before it was released and it still hasn't come up on my preorder punchcard, quite importantly it being my 3rd preorder..

    :)
     
    EWE1, Nov 16, 2017
    #1
  2. nickisullivan13
    nickisullivan13 Guest
    Password not recognised...

    it is the same password. go to account.live.com and see if you need to verify your email address.
     
    nickisullivan13, Nov 16, 2017
    #2
  3. epic FUZZ
    epic FUZZ Guest
    Installs not recognised

    There's no option to choose between either, just Play "Insert game title" and it should read of HDD automatically if the install is there
     
    epic FUZZ, Nov 16, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    PreOrder not recognised

    Hello EWE1,

    From the FAQ:

    When will I receive my Rewards Credits?



    Your punchcard should update within 96 hours of your pre-order.

    Your purchase on the 12th was only recently received and awarded. We see that the Credits are currently pending in your account. Please keep in mind for future reference that it can take us up to 96 hours to receive and process new purchase information.
     
    XBLRewards8, Nov 17, 2017
    #4
  5. XBLRewards8 Win User

    PreOrder not recognised

    Hello EWE1,

    From the FAQ:

    When will I receive my Rewards Credits?



    Your punchcard should update within 96 hours of your pre-order.

    Your purchase on the 12th was only recently received and awarded. We see that the Credits are currently pending in your account. Please keep in mind for future reference that it can take us up to 96 hours to receive and process new purchase information.
  6. SpiffyCorpse Win User

    Pre-order Gift Receiver

    That sounds strange because even if gifted it shouldn't have that message. Do you share your console with anyone else, was the game definitely gifted to you? It sounds like it doesn't recognise that you own the game, not that it doesn't recognise that
    it's a preorder.
  7. HarryStoner2 Win User

    USB port not recognised whilst trying to do an offline system update

    Hi,

    Yes it does recognise the keyboard. Strange that it's not recognising the USB flash drive but the USB flashdrive works in the laptop....?
  8. bryan potts Win User

    Having a major issue with voice commands, need help please!

    kinect voice commands are a waste of time. only recognises substitution and cannot recognise and of the players i want to sub
  9. RighteousDARRAN Win User

    I am having trouble with my Hard Drive Transfer Cable

    Hey senryu I've tried this method a few times now and it only seems to be recognised as a memory pen, it wont recognise as a hard drive.
Thema:

PreOrder not recognised

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