Preorder Items

Discus and support Preorder Items in XBoX Games and Apps to solve the problem; I recently preordered Shadow of the Tomb Raider: Lara Croft Edition releasing September 14th. I realize preordering that version gives me early 2 day... Discussion in 'XBoX Games and Apps' started by ChristyJenkins, Aug 22, 2018.

  1. ChristyJenkins
    ChristyJenkins Guest

    Preorder Items


    I recently preordered Shadow of the Tomb Raider: Lara Croft Edition releasing September 14th. I realize preordering that version gives me early 2 day access, so that would be the 12th of September. Inside the email I received it states the game releases
    on the 11th of September.

    Now, when I preordered I was under the impression I'd be charged automatically. I quickly found out that isn't the case and learned why. That's fine... in a way. But when I was in the process of preordering it stated on Xbox I could be charged up to 14 days
    till release date. On the Microsoft Store, and email, it says up to 10 days.

    This is where I'm confused. Is it 14 or 10 days? And from which release date? The original release date, the 14th? Preorder special date, 12th? Or what my order says, the 11th?

    And will Microsoft warn me through email before I'm charged? Because I have the money but I'm not too sure if I'll have it then, mainly because I don't know exactly when I'll be charged.

    I'm sorry for the lengthy text and the numerous questions but I want and need to know exactly when I'll be charged so I'm not charged extra by the bank for insufficient funds. Oh, and sorry if I'm placing this in the wrong category. Not really sure who to
    ask.

    Thank you for reading and thanks in advance for any help given. Have a great day!

    :)
     
    ChristyJenkins, Aug 22, 2018
    #1
  2. DJ BVR
    DJ BVR Guest
    Digital Xbox One Release

    Can anyone confirm if you get the preorder items from the digital download? Would rather have the digital but also want the preorder items. Preorder Items :)
     
    DJ BVR, Aug 22, 2018
    #2
  3. BANANA MAN 200
    BANANA MAN 200 Guest
    Pre order bouns not showing up

    so I preorder sea of thieves and I did not get the preorder items I got the message from Xbox on my phone for the items but no code with it .can any one help?
     
    BANANA MAN 200, Aug 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Preorder Items

    You may want to contact support directly and speak to billing for clarification, but I believe they charge based off the actual release date and not early release. You don't receive an email when they take the payment. From everything I've seen, the payment
    is supposed to be taken within 10 days.

    1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Aug 22, 2018
    #4
  5. ChristyJenkins
    ChristyJenkins Guest
    Okay. Thank you so much. I'll contact support directly.
     
    ChristyJenkins, Nov 2, 2018
    #5
  6. DJ BVR Win User

    Digital Xbox One Release

    Can anyone confirm if you get the preorder items from the digital download? Would rather have the digital but also want the preorder items. :)
  7. ChristyJenkins Win User

    Preorder Items

    Okay. Thank you so much. I'll contact support directly.
  8. Smwutches Win User

    Preorder Items

    You may want to contact support directly and speak to billing for clarification, but I believe they charge based off the actual release date and not early release. You don't receive an email when they take the payment. From everything I've seen, the payment
    is supposed to be taken within 10 days.

    1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. XBF Zineb F Win User

    Preorder with gamepass

    It's hard to give a specific answer to your question because it depend on the item version or the offer you are purchasing or preordering. Do you have a link of the item you are interested in preordering? Generally speaking, the description of the item contains details on what will you get with the purchase, soo I would definitely advise you to read the description and details before ordering or preordering.
  10. TheAwesomeMyles Win User

    COD: MW2 Remastered Bundle

    At the moment the items are available as a preorder until the 30th of April, PS4 have the items early
Thema:

Preorder Items

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