preorder fail

Discus and support preorder fail in XBoX on Consoles to solve the problem; I have preorder an now I saying that I have refunded the game and not letting me play. 6ccbeced-0b0a-436a-bfbf-21da42490722 Discussion in 'XBoX on Consoles' started by drakej101, Jul 21, 2017.

  1. drakej101
    drakej101 Guest

    preorder fail


    I have preorder an now I saying that I have refunded the game and not letting me play.

    :)
     
    drakej101, Jul 21, 2017
    #1
  2. Liam Bywater
    Liam Bywater Guest
    Scared

    Thats why when I walk into Gamestation they offer me to preorder modern warfare 3 or battlefield 3 and i'm 14 lol fail I don't think gamestation would break the law
     
    Liam Bywater, Jul 21, 2017
    #2
  3. UnyoBro
    UnyoBro Guest
    Ending a Video game franchise?

    Lol, they don't NEED to make a new COD every year to feed their families. They do it because people will run out and preorder it, buy all the DLC and repeat the process without fail.
     
    UnyoBro, Jul 21, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    preorder fail

    For purchasing issues you should contact xbox support billing section

    1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, Jul 21, 2017
    #4
  5. M3tal Daz3 Win User

    preorder fail

    For purchasing issues you should contact xbox support billing section

    1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. JosefLBohorquez Win User

    MW2 Preorder fail

    You're welcome Natsuko!

    Don't hesitate to reach the community forums if you need help in the future
    For now take care and have a good day
  7. JosefLBohorquez Win User

    MW2 Preorder fail

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Natsuko

    Sorry for the inconveniences, right now the pre-order was cancelled for some gamers.

    If you was charged you're going to receive a refund in the next 3-5 business days (can take longer depending on your financial institution)

    Once received or if you want, you can purchase the game again

    You can double check this current problem here:

    https://support.xbox.com/en-US/

    [​IMG]
  8. Darhyl Amizola Win User

    Preorder payment failed?

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your pre-order. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    I highly recommend you reach out to Microsoft Xbox support for further assistance as they have the tools and resources to find out why the payment has failed. You may contact them using the link below:

    http://support.xbox.com/contact-us

    You may also check this link for reference:

    https://answers.microsoft.com/en-us...t-failed/06e41596-b774-47ce-97cc-36ce99cdc73a

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  9. Natsuko Torikabuto Win User

    MW2 Preorder fail

    I no longer have the card I used to purchase the preorder so will it refund to my Xbox account?
Thema:

preorder fail

Loading...
  1. preorder fail - Similar Threads - preorder fail

  2. I have done a Preorder of Monster Hunter Wilds Premium Deluxe Edition. It is not available...

    in XBoX Games and Apps
    I have done a Preorder of Monster Hunter Wilds Premium Deluxe Edition. It is not available...: I have done a Preorder of Monster Hunter Wilds Premium Deluxe Edition. It is not available on my Microsoft Store Library or on XBox Library yet. It is supposed to be available on 28-FEB-2025....
  3. When will I be charged for my preorder of wwe2k25 bloodline edition

    in XBoX Games and Apps
    When will I be charged for my preorder of wwe2k25 bloodline edition: When will I be charged for my preorder of wwe2k25 bloodline edition 46c956bb-3310-4e77-b1d7-a0f334b17c3e
  4. How do I preorder black ops 6 with a cash app card

    in XBoX Games and Apps
    How do I preorder black ops 6 with a cash app card: I'm trying to pre order black ops 6 vault edition, but every time I try to I get this message "Cannot use a prepaid card to preorder a game more than 10 days before release" Is there anyway I...
  5. Preordered game not given to me after release?

    in XBoX Games and Apps
    Preordered game not given to me after release?: I preordered the Elden Ring DLC yesterday (before it released) and I still haven’t gotten it. Towards the end of the payment process it mentioned an error and I haven’t been charged yet, however...
  6. What do you do when Destiny 2 cancels the preorder, do I have to buy Final Shape again

    in XBoX Games and Apps
    What do you do when Destiny 2 cancels the preorder, do I have to buy Final Shape again: I cant redownload, the extra pack thats has the final shape content. I haven’t been on my game in a while due to work and when i logged one it told me that my order was canceled I was never given...
  7. Xbox series X 2TB edition preorder

    in XboX Insiders
    Xbox series X 2TB edition preorder: Hey guys, I pre ordered XBSX 2TB special edition it says release date 15th October on MS store but then says delivery 9th December anyone know why? Thanks submitted by /u/Gill217 [link]...
  8. Preorder a game on Xbox store, got an email saying the payment failed months later, what gives?

    in XBoX Games and Apps
    Preorder a game on Xbox store, got an email saying the payment failed months later, what gives?: I pre-ordered Hogwarts Legacy AND Elder scrolls online's new dlc Necrom, the Necrom Preorder seems to have gone through, but the Hogwarts Legacy payment seems to have failed according to my...
  9. MW2 Preorder fail

    in XBoX Games and Apps
    MW2 Preorder fail: I preordered MW2 vault edition and it charged me that day. I had been playing the campaign up until yesterday. After I preloaded the game on my Xbox I tried to play it and it said I didn’t own it....
  10. Turtle Beach Stealth 700 gen 2 Preorder Fail

    in XBoX on Consoles
    Turtle Beach Stealth 700 gen 2 Preorder Fail: I preordered the TB Headset and my account still shows preorder status. These were supposed to be released on Sep 20. I was charged for the headset and shows no sign of movement. I am under the...