PreOrder, but no Dishonored 1 code...

Discus and support PreOrder, but no Dishonored 1 code... in XBoX Sales and Promo to solve the problem; Hey guys so i was Psyched when they announced that with the preorder of Dishonored 2 you would get a free copy of the first one... Since i haven't... Discussion in 'XBoX Sales and Promo' started by zhhp, Nov 21, 2016.

  1. zhhp
    zhhp Guest

    PreOrder, but no Dishonored 1 code...


    Hey guys so i was Psyched when they announced that with the preorder of Dishonored 2 you would get a free copy of the first one... Since i haven't played it I went and got me a copy of both... however its been more then half a month and i still haven't received
    my code for the first one

    And somebody said,The games should show as free to download in the store. If it doesn't, you'll want to post in the Sales and Promotions forum so support can sort it out for you.

    Help please!!!

    :)
     
    zhhp, Nov 21, 2016
    #1
  2. SIL-6897D7F6-B067-45BF-9D88-B66CE7842373
    SIL-6897D7F6-B067-45BF-9D88-B66CE7842373 Guest
    No Dishonored 1 code for Dishonored 2 preorder

    I bought the game on the 9th Nov, but have not received a game code. I have spoken to the developers who have pointed me to Microsoft and the online help chat has now pointed me here after to separate visits.

    Is this something you can help with please?

    Many Thanks
     
    SIL-6897D7F6-B067-45BF-9D88-B66CE7842373, Nov 21, 2016
    #2
  3. SIL-6897D7F6-B067-45BF-9D88-B66CE7842373
    SIL-6897D7F6-B067-45BF-9D88-B66CE7842373 Guest
    No Dishonored 1 code for Dishonored 2 preorder

    Hi,

    Thanks for that, the trouble is I already have the game with this account. I was expecting a code like all the other pre orders I have made with Xbox. I wish to use the code for my other account.

    Many Thanks
     
    SIL-6897D7F6-B067-45BF-9D88-B66CE7842373, Nov 21, 2016
    #3
  4. Mister Mascot
    Mister Mascot Guest

    PreOrder, but no Dishonored 1 code...

    Hey there zhhp,

    To clarify, users who pre ordered Dishonored 2 would receive the license for Dishonored: Definitive Edition. No codes were sent for this promotion, you would just need to download the game from the Xbox Store. To qualify though, you needed to pre-order Dishonored
    2 prior to it's release date in a supported Xbox Live country as well as a country where the game has been officially released.

    Which country is your console physically located in currently and which day did you preorder the game?

    Let us know!
     
    Mister Mascot, Nov 22, 2016
    #4
  5. zhhp
    zhhp Guest
     
    zhhp, Nov 22, 2016
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Thanks,

    If you're physically located in the United States and not seeing the game available, there could be an account region mismatch problem. Is your region on your account currently set to the region you're located in? If it's currently set to the US and you're
    still not seeing the game available, you'll need to contact the Chat or Phone team for a closer look at this case.
    Contact Xbox Support
     
    Mister Mascot, Nov 3, 2018
    #6
  7. Mister Mascot Win User

    PreOrder, but no Dishonored 1 code...

    Hey there zhhp,

    To clarify, users who pre ordered Dishonored 2 would receive the license for Dishonored: Definitive Edition. No codes were sent for this promotion, you would just need to download the game from the Xbox Store. To qualify though, you needed to pre-order Dishonored
    2 prior to it's release date in a supported Xbox Live country as well as a country where the game has been officially released.

    Which country is your console physically located in currently and which day did you preorder the game?

    Let us know!

    Which country is your console physically located in currently：US

    which day did you preorder the game：11/8/2016 UTC
    Thanks,

    If you're physically located in the United States and not seeing the game available, there could be an account region mismatch problem. Is your region on your account currently set to the region you're located in? If it's currently set to the US and you're
    still not seeing the game available, you'll need to contact the Chat or Phone team for a closer look at this case.
    Contact Xbox Support
  8. Mister Mascot Win User

    PreOrder, but no Dishonored 1 code...

    Hey there zhhp,

    To clarify, users who pre ordered Dishonored 2 would receive the license for Dishonored: Definitive Edition. No codes were sent for this promotion, you would just need to download the game from the Xbox Store. To qualify though, you needed to pre-order Dishonored
    2 prior to it's release date in a supported Xbox Live country as well as a country where the game has been officially released.

    Which country is your console physically located in currently and which day did you preorder the game?

    Let us know!
  9. zhhp Win User

    PreOrder, but no Dishonored 1 code...

    Hey there ,

    To clarify, users who pre ordered Dishonored 2 would receive the license for Dishonored: Definitive Edition. No codes were sent for this promotion, you would just need to download the game from the Xbox Store. To qualify though, you needed to pre-order Dishonored
    2 prior to it's release date in a supported Xbox Live country as well as a country where the game has been officially released.

    Which country is your console physically located in currently and which day did you preorder the game?

    Let us know!

    Which country is your console physically located in currently：US

    which day did you preorder the game：11/8/2016 UTC
  10. Smwutches Win User

    No Dishonored 1 code for Dishonored 2 preorder

    You should not receive a code for that game. It should show as free to download from the store. If it's not showing as free, post back and support will check into it for you.
  11. SIL-6897D7F6-B067-45 Win User

    No Dishonored 1 code for Dishonored 2 preorder

    Hi,

    Thanks for that, the trouble is I already have the game with this account. I was expecting a code like all the other pre orders I have made with Xbox. I wish to use the code for my other account.

    Many Thanks
Thema:

PreOrder, but no Dishonored 1 code...

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