Preorder Bonus is Missing in Digital Download Version

Discus and support Preorder Bonus is Missing in Digital Download Version in XBoX Games and Apps to solve the problem; We got the Blizzard ring for the account sync, but all of the preorder bonuses promised like the ghost dog are missing...Also I wondered why my angel... Discussion in 'XBoX Games and Apps' started by Hummel BEE, Aug 20, 2014.

  1. Hummel BEE
    Hummel BEE Guest

    Preorder Bonus is Missing in Digital Download Version


    We got the Blizzard ring for the account sync, but all of the preorder bonuses promised like the ghost dog are missing...Also I wondered why my angel wings are gone because I saw some people wearing them. Is it because I switched from PS3 to XBox One?

    I'd really appreciate any suggestions/replies Preorder Bonus is Missing in Digital Download Version :)

    :)
     
    Hummel BEE, Aug 20, 2014
    #1
  2. x DogMeat x
    x DogMeat x Guest
    How do digital downloads work, if some developers offer preorder bonuses?

    Just before Destiny released, you could preorder the digital versions which came with preorder bonuses that unlocked for download (depending on which version you got). So I think it's safe to say that as long as the bonuses are not specific to a retailer
    or console, they should be available. But that's just my assumption.
     
    x DogMeat x, Aug 20, 2014
    #2
  3. MACST3R
    MACST3R Guest
    How do digital downloads work, if some developers offer preorder bonuses?

    Does anybody know if theres any info regarding how this works? I currently have 3 games preordered through my local best buy but would rather have the digital version so I wont have to swap discs in and out. But I want the preorder bonus content, like
    battlefields china rising expansion. Will they offer a preorder service for digital downloads? If not what is the point of a digital copy if they dont offer the bonus stuff as well?
     
    MACST3R, Aug 20, 2014
    #3
  4. x Mecc x
    x Mecc x Guest

    Preorder Bonus is Missing in Digital Download Version

    I didn't know about the ghost dog, I just stumbled across it in the inventory where your gems, potions and stuff like that are. All my stuff I had on the 360 did move over including the wings and the Inferno Helmet. Check the storage box, as well as your
    inventory where you would normally find it. Beyond that I think you would need to talk to Blizzard.
     
    x Mecc x, Aug 20, 2014
    #4
  5. Hummel BEE
    Hummel BEE Guest
    No answer from Blizzard and Microsoft :/ Looks promising Preorder Bonus is Missing in Digital Download Version :)
     
    Hummel BEE, Aug 22, 2014
    #5
  6. Hummel BEE
    Hummel BEE Guest
    From The Blizzard Support site:

    "Falls Probleme bei der Einlösung des Gegenstandscodes auftreten, wurde dieser vielleicht bereits benutzt oder ist fehlerhaft. In beiden Fällen sollten Sie Ihre Kopie der Diablo III: Ultimate Evil Edition™ zurück zu jenem Einzelhändler bringen, von welchem
    Sie sie erhalten haben. Tauschen Sie Ihre Kopie dort gegen eine neue Kopie ein, welche dann auch einen neuen Gegenstandscode enthält."

    English Translation:

    "If you have issues redeeming these items, the code may already be claimed or defective. In either case, you must return your copy of Diablo III: Ultimate Evil Edition™ to the retailer to exchange it for a new copy, which will include a new item code. We
    also suggest looking at our commonly asked question post on our forums, located here."

    also this:

    Diablo III Console Support

    Blizzard Customer Support cannot assist with Diablo® III and Diablo® III: Ultimate Evil Edition™ console issues. If you need assistance with Diablo III on Xbox®, contact Microsoft®. If you need assistance with Diablo III on PlayStation®, contact Sony®.

    How to obtain the promised character-slots and stuff if there is no one i can talk to? Isn't this a "Support Forum" ?
     
    Hummel BEE, Aug 23, 2014
    #6
  7. Hummel BEE
    Hummel BEE Guest
    So until the game "Diablo 3 - Reaper of Souls - Ultimate Evil Edition", every xbox one game that we bought digitaly on the xbox one store on day 1 got the same "Preorder Bonus" as the Disc Version, not worth mentioning!

    Now what I don't understand is, why do digital buyer, supporter of the original origin xbox one future idea, get less then all the disc buyers of this game? If it was a retailer preorder bonus only,

    i would understand it, but it was not!

    ap.ign.com/.../ask-microsoft-anything-about-xbox-one-week-4

    "Will I be able to get pre-order bonuses and special edition versions on digitally downloaded games?

    MARC WHITTEN, CHIEF XBOX ONE PLATFORM ARCHITECT: : Yes! You’ll see more details here in the future."

    So at the beginnig of the xbox one era, i got all my pre-order bonuses on digitally downloaded games, and now, 2-3 day BEFORE the official announcement of the Xbox One Pre-Order Option:

    majornelson.com/.../madden-nfl-15-xbox-one-now-available-pre-order

    There is one,

    Yeah 1 game that doesn't get the bonus treatment... I don't know what to say!

    :'(
     
    Hummel BEE, Aug 24, 2014
    #7
  8. brandiesel1
    brandiesel1 Guest

    Preorder Bonus is Missing in Digital Download Version

    What does the ghost dog do? It doesn't seem to do anything.
     
    brandiesel1, Aug 24, 2014
    #8
  9. Hummel BEE
    Hummel BEE Guest
    Yeah i think you are right.

    As or me it is more about the additional char slots than the creepy frankenweenie look a like dog Preorder Bonus is Missing in Digital Download Version :)
     
    Hummel BEE, Aug 25, 2014
    #9
  10. Nothing transfers over if you go sony to xbox or xbox to sony. They have to be xbox 360 to xbox one and ps3 to ps4 to have any items from Diablo 3 such as the wings to transfer over.
     
    xo ArchAngel ox, Aug 25, 2014
    #10
  11. I didn't even notice until i saw this thread, but it seems my ghost dog is gone. And i have no idea when i lost him. Hmm....
     
    Legionaire161, Nov 1, 2018
    #11
  12. xo ArchAngel ox Win User

    Preorder Bonus is Missing in Digital Download Version

    Nothing transfers over if you go sony to xbox or xbox to sony. They have to be xbox 360 to xbox one and ps3 to ps4 to have any items from Diablo 3 such as the wings to transfer over.
  13. Hummel BEE Win User

    Preorder Bonus is Missing in Digital Download Version

    From The Blizzard Support site:

    "Falls Probleme bei der Einlösung des Gegenstandscodes auftreten, wurde dieser vielleicht bereits benutzt oder ist fehlerhaft. In beiden Fällen sollten Sie Ihre Kopie der Diablo III: Ultimate Evil Edition™ zurück zu jenem Einzelhändler bringen, von welchem
    Sie sie erhalten haben. Tauschen Sie Ihre Kopie dort gegen eine neue Kopie ein, welche dann auch einen neuen Gegenstandscode enthält."

    English Translation:

    "If you have issues redeeming these items, the code may already be claimed or defective. In either case, you must return your copy of Diablo III: Ultimate Evil Edition™ to the retailer to exchange it for a new copy, which will include a new item code. We
    also suggest looking at our commonly asked question post on our forums, located here."

    also this:

    Diablo III Console Support

    Blizzard Customer Support cannot assist with Diablo® III and Diablo® III: Ultimate Evil Edition™ console issues. If you need assistance with Diablo III on Xbox®, contact Microsoft®. If you need assistance with Diablo III on PlayStation®, contact Sony®.

    How to obtain the promised character-slots and stuff if there is no one i can talk to? Isn't this a "Support Forum" ?
  14. x Mecc x Win User

    Preorder Bonus is Missing in Digital Download Version

    I didn't know about the ghost dog, I just stumbled across it in the inventory where your gems, potions and stuff like that are. All my stuff I had on the 360 did move over including the wings and the Inferno Helmet. Check the storage box, as well as your
    inventory where you would normally find it. Beyond that I think you would need to talk to Blizzard.
  15. Legionaire161 Win User

    Preorder Bonus is Missing in Digital Download Version

    I didn't even notice until i saw this thread, but it seems my ghost dog is gone. And i have no idea when i lost him. Hmm....
  16. Hummel BEE Win User

    Preorder Bonus is Missing in Digital Download Version

    No answer from Blizzard and Microsoft :/ Looks promising :)
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Preorder Bonus is Missing in Digital Download Version

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