Premium User or not

Which service is this? An app or what?

If this is ads on the xbox dashboard, those ads are there for even xbox live subscribers.

Hey Gir -

So the Premium membership you got for your phone is ONLY applicable for your phone. Currently Premium membership does not transfer across platforms.

Hope that helps.

Hi Inger,

Thanks for reaching out to us! So the game still shows advertisements even though it is a premium account?
The best way to resolve the issue with Solitaire
is to contact the
Microsoft Casual Games Community Support team.
Also, try to remove all accounts and sign in as the premium account.

I hope this helps

Hi Aloxx,

Have you ever had Spotify Premium before or taken advantage of other free Spotify Premium offers? I believe that the Spotify Premium offer is for new users and users who are on the free version but have never tried o4 upgraded to premium before.

Hey there Blitz!

It sounds like you're running into an issue trying to obtain account that is restricted to accounts over the age of 18. I see you mention that you set your email to be above the age of 18 but the marketplace looks at the date of birth that is set on the
Xbox Live account at creation. If that DOB is under the age of 18, you will be unable to make the purchase using your account. The only way for that date of birth to change to one over the age of 18 is for it to "age out" naturally. Meaning, no one can go
in and change the date of birth on your Xbox Live account.

Apologies for any frustrations this may cause.

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Xbox Forums Staff



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