Premium user but still seeing ads

dgadgadfgafg · Jul 22, 2018

I signed up for Premium but I'm still seeing ads. Why?

:)

CathyRapicano · Jul 22, 2018

Paid for Premium

I bought Premium for a month to try it out. I'm STILL seeing ADS. There is no "badge" showing "premium" at the top of my games pages.

Patapan55 · Jul 22, 2018

Premium Member

I'm a Premium member. I just paid my dues. Why am I still seeing those ads on my solitaire games??!!??

CrazyUSMarine · Jul 22, 2018

Even with Xbox Gold there will still be ads. That's one of the ways Xbox can run sales and keep the prices lower than everbody!

FolkDuckling445 · Aug 8, 2018

I am signed up for premium, but I am still seeing ads. My status is not showing as premium. This started yesterday Aug. 7th.

My player name is BeatlesInMyLife.

Thank you,

Darksnake11sp · Nov 5, 2018

That's normal, but the ads could be cool, they can inform you about the sales, the game pass and the sales

When you are gold, you have 10% in plus on the sales and you have 4 free games per month

This month : Forza Horizon 2, Dead Space 3, For Honor and Mickey(lol)

Darksnake11sp

That's normal, but the ads could be cool, they can inform you about the sales, the game pass and the sales

When you are gold, you have 10% in plus on the sales and you have 4 free games per month

This month : Forza Horizon 2, Dead Space 3, For Honor and Mickey(lol)

CrazyUSMarine

Even with Xbox Gold there will still be ads. That's one of the ways Xbox can run sales and keep the prices lower than everbody!

FolkDuckling445

I am signed up for premium, but I am still seeing ads. My status is not showing as premium. This started yesterday Aug. 7th.

My player name is BeatlesInMyLife.

Thank you,

XBF Mohammed C

It seems that there is an error with your ad free status.

If you are already a premium member and still face ads popping up, you might want to have a look at this: I have Premium but I'm still seeing ads. – Microsoft Casual Games (zendesk.com)

XBF Mohammed C

If you are already a premium member and still face ads popping up, I recommend taking a look at the solutions mentioned in this article: I have Premium but I'm still seeing ads. – Microsoft Casual Games (zendesk.com)

Premium user but still seeing ads