Premium Taptiles Game

BernadetteMcKee · Feb 10, 2017

I have the Premium version for Taptiles, Mahjong, and the Solitaire Collection. The Taptile Premium version isn't running the Premium version this morning. The other two games are working fine. My subscription doesn't expire until September of this year.
How does this get fixed? This is a new computer running Windows 10, 64 bit and all the games installed fine with my Premium subscriptions until the Taptile game got out of whack this morning.

If anyone knows how I can resolve this, I will greatly appreciate your feedback and thank you in advance.

:)

CKrause11 · Feb 10, 2017

Premium Taptiles Subcription

I purchased a Taptiles premium subscription for one year with my Xbox Game/Microsoft Store account as well on my desktop PC, I logged onto my laptop under my Xbox Games ID and the Taptiles premium worked fine, about 1 months into the subscription the laptop
Taptiles premium game advised that my subscription was expiring and I needed to re-purchase. The desktop premium Taptiles is still valid and working fine. What is this all about and why do I have to deal with this? Can someone please respond back to this thread.
If not, please stop taking subscription money.

VickiGrisdale · Feb 10, 2017

Taptiles

I am unable to disable ads by buying premium version of taptiles game. In dash mode when I finish playing a game when I click on disable ads nothing happens.

BernadetteMcKee · Feb 10, 2017

I uninstalled Taptiles and reinstalled it, and now it's the Premium version again. Thankfully, it worked. So for now, all is well in Taptile land.

CKrause11

I purchased a Taptiles premium subscription for one year with my Xbox Game/Microsoft Store account as well on my desktop PC, I logged onto my laptop under my Xbox Games ID and the Taptiles premium worked fine, about 1 months into the subscription the laptop
Taptiles premium game advised that my subscription was expiring and I needed to re-purchase. The desktop premium Taptiles is still valid and working fine. What is this all about and why do I have to deal with this? Can someone please respond back to this thread.
If not, please stop taking subscription money.

BernadetteMcKee

I uninstalled Taptiles and reinstalled it, and now it's the Premium version again. Thankfully, it worked. So for now, all is well in Taptile land.

VickiGrisdale

I cannot disable ads by upgrading to premium version of taptiles. When I click on disable ads in dash mode after I finish playing a game nothing happens.

VickiGrisdale

How can I buy taptiles premium version. When I click on disable ads nothing happens. Have tried uninstalling and downloading again but this does not help.

AloofCylinder3

Did anyone ever solve the problem for you? I am also having that problem. Although every few days the Premium version shows up. Most days it doesn't. I get the box that asks if I want to sign up for premium version. I HAVE the premium version and have
8 months left on my subscription but can't always get it. What did you do?

Premium Taptiles Game