Premium subscription purchased on iPhone

Discus and support Premium subscription purchased on iPhone in XBoX Games and Apps to solve the problem; I purchased a year long subscription to Microsoft Solitaire Premium on my iPhone, but when I log into the same account on my Surface it no longer shows... Discussion in 'XBoX Games and Apps' started by TheBabaDewg, Feb 13, 2017.

  1. TheBabaDewg
    TheBabaDewg Guest

    Premium subscription purchased on iPhone


    I purchased a year long subscription to Microsoft Solitaire Premium on my iPhone, but when I log into the same account on my Surface it no longer shows that I have a Premium subscription. Does my subscription not work for the app on my computer? I'd hate
    to have to pay another subscription fee for access to the same game I've already paid for.

    :)
     
    TheBabaDewg, Feb 13, 2017
    #1
  2. TheBabaDewg
    TheBabaDewg Guest
    Premium status not working on Windows 10?

    I purchased a year long premium subscription for Microsoft Solitaire Collection on the iPhone app, but when I open the app on my Surface it still shows ads and asks me to purchase a premium subscription. I've tried resetting the windows store, but nothing
    seems to sync the premium access. Does the premium access I purchased on my iPhone not give me premium access when I access the app on a different device (while still logged into the same account)?
     
    TheBabaDewg, Feb 13, 2017
    #2
  3. JeanHolmanVB
    JeanHolmanVB Guest
    Discount on premium subscription isn't available on IOS

    Received a notice of discount for premium subscription my laptop, Windows 10, Why isn't there a discount on the IOS app for premium on the iPhone?

    I'm already irritated by the fact that the premium I paid for on the laptop doesn't apply to the iPhone.
     
    JeanHolmanVB, Feb 13, 2017
    #3
  4. Premium subscription purchased on iPhone

    Subscriptions for mobile do not include Windows 10 and would need to be purchased separately. I've run into purchases like this myself and it is a bit irritating when you realize it's not a cross-platform purchase even though it's the same game.
     
    CyclingGuyNOLA, Feb 13, 2017
    #4
  5. CyclingGuyNOLA Win User

    Premium subscription purchased on iPhone

    Subscriptions for mobile do not include Windows 10 and would need to be purchased separately. I've run into purchases like this myself and it is a bit irritating when you realize it's not a cross-platform purchase even though it's the same game.
  6. Lynn-Spain Win User

    Microsoft solitaire premier subscription

    You should be able to log into the new device with the same credentials and have the same subscriptions.
    Hello again and Thank you for your help.

    I received a response from Apple support confirming what you had already told me. With renewed confidence I decided to try a few things. ( I also had not been able to get the Premium version on my iPhone 7 since taking out the subscription)

    I got it to work YEY!!!

    This is what I did, incase others have the same problem.

    Although I was logged into my apple ID, naturally doing this when I set up the new ipad pro and the subscription was showing in the itunes subscriptions, for some reason the Premium subscription did not happen when opening the app on the iPad Pro or since
    purchasing the subscription, on my iphone 7.

    I deleted the Solitaire app, went into settings, itunes subscriptions ( you have to confirm your password during this process) I can see the Microsoft subscription. I Changed to Apps and downloaded the Microsoft Solitaire app again, opened it and yey it
    is now the premium edition.

    I have now done the same on my iPhone 7 and the premium is now showing there too.

    For some reason it needed me to be in the iTunes subscriptions in settings, while downloading the solitaire app and opening it to work. Strange but it now works.

    Thank you again for your help.
  7. Michael Bojan Win User

    Premium multiple Devices?

    Hi I am having problems purchasing another premium subscription, on the other device

    Hey there v Sim CO,

    To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
    transfer it?

    Let us know!
  8. Mister Mascot Win User

    Premium multiple Devices?

    Hey there v Sim CO,

    To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
    transfer it?

    Let us know!
  9. CKrause11 Win User

    Premium Taptiles Subcription

    I purchased a Taptiles premium subscription for one year with my Xbox Game/Microsoft Store account as well on my desktop PC, I logged onto my laptop under my Xbox Games ID and the Taptiles premium worked fine, about 1 months into the subscription the laptop
    Taptiles premium game advised that my subscription was expiring and I needed to re-purchase. The desktop premium Taptiles is still valid and working fine. What is this all about and why do I have to deal with this? Can someone please respond back to this thread.
    If not, please stop taking subscription money.
Thema:

Premium subscription purchased on iPhone

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