Premium Subscription not showing on iOS

Discus and support Premium Subscription not showing on iOS in XBoX Games and Apps to solve the problem; hey guys, I bought a premium subscription to remove the ads on my Windows 10 device but it hasn't carried across to my iOS device. Is this normal and... Discussion in 'XBoX Games and Apps' started by WelshAndy86, Jan 20, 2017.

  1. WelshAndy86
    WelshAndy86 Guest

    Premium Subscription not showing on iOS


    hey guys,

    I bought a premium subscription to remove the ads on my Windows 10 device but it hasn't carried across to my iOS device. Is this normal and is there anything you can do to help?

    Andy.

    :)
     
    WelshAndy86, Jan 20, 2017
    #1
  2. Purchase Premium on iOS

    I am unable to purchase a Premium Subscription to Microsoft Solitaire Collection on either my iPad or iPhone running iOS 10.2.

    I do have a Premium Subscription on my Windows 10.

    I also created a new Xbox ID to try to purchase it on my iOS devices and that did not work either.
     
    MichaelPolinske, Jan 20, 2017
    #2
  3. Help is Needed Prime Subscription disappeared for Solitaire

    Prime solitaire premium not working. Subscription not showing for the purchase.
     
    GaudyCarton6090, Jan 20, 2017
    #3
  4. EicheCaesar5468 Win User

    Solitaire Premium subscription

    Do you (in your Android device) have the possibility to purchase THW Premium subscription through your store?

    I've bought it on Win 10, now my iOS device doesn't now anything about it. If I try to look up how much the annual subscription costs in iOS, I receive an error message like "an error occured during your purchase".

    Very annoying.
  5. NikeJam Win User

    microsoft solitaire premium cross platform

    I've been trying to find the same type of "premium" or a reasonable answer. However, here's what I found. There is no cross-platform premium (yet). They (Microsoft) do keep track of your records with the Live accounts regardless of the platform. However,
    you have to purchase a different premium for each platform, i.e. Windows, iOS, and Android. (Hope I didn't leave out anything else). First, I thought it wasn't Microsoft to blame. Google (Android) and Apple (iOS) don't want the following situation: people
    pay for the premium on some other platform and play the game on their platform but they don't get a cut.

    But, then, if you take a look at the New York Times Crossword subscription, which is in a very similar situation but somehow manages to offer cross-platform premium.

    I hope MS somehow pull it through and offer the cross-platform premium.
  6. WattyNuela Win User

    I purchased Ad blocker for the Solitaire Premium Collection on 7/3/2023 but it is not working. Ads are still loading in between every game played.

    Thanks for the additional information, Colleen.

    I appreciate the opportunity to let you know that the Premium subscription is only valid on the platform where you originally made the purchase.

    “Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Windows device, it will only be valid on devices that run Windows and not valid on devices that run iOS or Android”.

    You can review this information and more by visiting the related article below:

    https://microsoftcasualgames.zendesk.com/hc/en-...
  7. Francia J. Win User

    I purchase an annual subscription to Microsoft games. Everything is fine on my laptop but on my phone, I have to watch ads…even though I’m signed in. Why?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I would like to clarify, are you pertaining to a premium subscription for Microsoft casual games? If yes, according to Microsoft:

    "At this time, Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Windows device, it will only be valid on devices that run Windows and not valid on devices that run iOS or Android."

    For your reference, you can check this link: https://microsoftcasualgames.zendesk.com/hc/en-...
  8. Lucas Lauer Win User

    Solitaire Subscription

    Hello, Christine. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    According to the official website of the Microsoft Casual Games:

    "Premium Subscriptions are only valid for the operating system on which they were purchased. This means that if you purchased Premium on your Windows device, it will only be valid on devices that run Windows and not valid on devices that run iOS or Android."

    I believe this is also valid for ChromeOS and Android. Since they are different devices/operational systems, the ChromeOS premium subscription will not carry over to Android.

    Source:

    https://microsoftcasualgames.zendesk.com/hc/en-...

    Feel free to ask back any questions.
Thema:

Premium Subscription not showing on iOS

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