Premium Solitaire subscription only working sporadically

Hello, TheFox22. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Yesterday Xbox had a major server issue which affected everything from buying/downloading games and DLCs, games asking to be purchased again, payments being refused.

Their servers are not back to normal yet and lots of users are complaining they're still having issues. Would you please wait a few hours to see if things get back to normal again? If they don't, please try to sign out of your Microsoft/Xbox account and in again on all your devices.

To follow Xbox server status, please go to:

https://support.xbox.com/en-US/xbox-live-status

If problem still persists, please let me know.

My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
subscription is good through October 2016. Thanks!

I upgraded to win10 from win8. Also have a premium subscription to solitaire if that matters.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to the game support: “ Please note: Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows computer – it will only be valid for Microsoft Solitaire on devices that run Windows. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collection.”

I apologize but it’s for Windows PC only.

Solitaire Premium is for Solitaire only. You will still get adverts for the other games, such as Treasure Hunt and Minesweeper.