Premium Solitaire Problems

Discus and support Premium Solitaire Problems in XBoX Games and Apps to solve the problem; Despite over 9 hours of level 2 tech support and chat who did a complete re-installation of Windows 10, several attempts at using the troubleshooting... Discussion in 'XBoX Games and Apps' started by BrianWhiteford, Jan 10, 2017.

  1. BrianWhiteford
    BrianWhiteford Guest

    Premium Solitaire Problems


    Despite over 9 hours of level 2 tech support and chat who did a complete re-installation of Windows 10, several attempts at using the troubleshooting software, a re-installation and update of video driver software and a couple of re-installations of MS Solitaire
    Collection the most recent being 20 minutes ago...the game still freezes in mid-game, auto-resets itself and crashes by going to black screen that doesn't show the cards but does everything else...now what?

    Brian

    :)
     
    BrianWhiteford, Jan 10, 2017
    #1
  2. Mary M Salvador
    Mary M Salvador Guest
    Solitaire Premium problems

    Hi OctalHen 10379, I think someone also complained about this problem a few months ago and the reply was that the problem was being worked on. My surface pro took a dump so no I have to get used to less coins and ads until they get this corrected.
     
    Mary M Salvador, Jan 10, 2017
    #2
  3. WorldThatLostMe
    WorldThatLostMe Guest
    Solitaire Premium problems

    Glad to see I'm not the only one having this problem. Reset fine on my Lumia phone but for the life of me I can't get it to work on my PC.
     
    WorldThatLostMe, Jan 10, 2017
    #3
  4. gerd.schmidt Win User

    Solitaire Premium problems

    Without success, unfortunately.
  5. TomohiroSibuya Win User

    Solitaire Premium problems

  6. OctalHen10379 Win User

    Solitaire Premium problems

    Hi I have an HP Envy as well. I have the same problems saying to uninstall game and refresh my license in the store app! I hate the ads! . Looking for a better quality game now!
  7. Mary M Salvador Win User

    Solitaire Premium problems

    can't renew either......My premium status still shows up on my Surface Pro, but on my new HP Envy Windows 10, I cant even purchase the premium edition. I have uninstallled and reinstalled many times, with a restart every time but no change. I can still
    play the game.
  8. Mary M Salvador Win User

    Solitaire Premium problems

    Hi OctalHen 10379, I think someone also complained about this problem a few months ago and the reply was that the problem was being worked on. My surface pro took a dump so no I have to get used to less coins and ads until they get this corrected.
Thema:

Premium Solitaire Problems

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