Premium multiple Devices?

Michael Bojan · Jan 16, 2017

I have the premium version on my Surface Pro 3 but on desktop version, I don't when I try to buy premium on my desktop I get a circular loop error, asking me to reinstall and the same problem occurs. Not sure how to fix this problem? Looks like the license
is not being transferred.

:)

Octomom · Jan 16, 2017

Elite subscription for PS3, now i need a new one for Xbox?

Oh, I found your answer in the FAQs. You can share the account across multiple platforms but the Premium part is only on one.

www.callofduty.com/.../faq

Can I use one account for multiple platforms?

You can link one account per platform to your Call of Duty ELITE account. However, similar to DLC today, your Call of Duty ELITE Premium membership is platform-specific. If you play on multiple platforms and want all the premium features and content you
will need to purchase Call of Duty ELITE for each.

Loïc Duval · Jan 16, 2017

Losing Premium Licence - repeatedly

I have exactly the same issue. Tried everything (wsreset, delete caches, uninstall multiple times), Nothing works. My Premium license is not recognized and I have a "Reinstall from Windows Store" message box each time I try to buy Premium again.

I tried to fully reinstall Windows 10. Premium was back for a couple of days and then Premium was not available again.

Mister Mascot · Jan 17, 2017

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!

Michael Bojan · Jan 17, 2017

Hi I am having problems purchasing another premium subscription, on the other device

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!
Click to expand...

Mister Mascot · Jan 18, 2017

Hi I am having problems purchasing another premium subscription, on the other device

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!
Click to expand...

Thanks for the clarification,

What type of device are you having the issue with? Is it a normal desktop PC running Windows 10? If so, is the computer fully up to date? What sort of troubleshooting steps have you tried already?

Michael Bojan · Feb 1, 2017

Hi I am having problems purchasing another premium subscription, on the other device

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!

Thanks for the clarification,

What type of device are you having the issue with? Is it a normal desktop PC running Windows 10? If so, is the computer fully up to date? What sort of troubleshooting steps have you tried already?
Click to expand...

Hi my computer is a full desktop Windows 10. I am fully up to date on Windows. TroubleShooting - I have attempted the instructions that were prompted by the error, (i.e. reinstall the Microsoft Solitare Collection App) I have also tried to remove the user
settings that are stored locally on the computer (which did not work) - after uninstalling the game.

optodata · Feb 1, 2017

Your premium status carries over to all machines that you log in with the same MS account. If it your desktop shows that you haven't paid, try uninstalling Solitaire on that computer, then open an Admin-level command prompt, type
wsreset and hit <Enter>. That will reset the Windows Store, and when you download Solitaire Collection again it should work properly AND show that you've paid for Premium

Michael Bojan · Nov 2, 2018

Your premium status carries over to all machines that you log in with the same MS account. If it your desktop shows that you haven't paid, try uninstalling Solitaire on that computer, then open an Admin-level command prompt, type
wsreset and hit <Enter>. That will reset the Windows Store, and when you download Solitaire Collection again it should work properly AND show that you've paid for Premium
Click to expand...

Hey thanks for this, just a modification I had to restart my computer after uninstalling then running the wsreset command. This did solve the problem though Thanks.

Mister Mascot

Hi I am having problems purchasing another premium subscription, on the other device

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!

Thanks for the clarification,

What type of device are you having the issue with? Is it a normal desktop PC running Windows 10? If so, is the computer fully up to date? What sort of troubleshooting steps have you tried already?

Michael Bojan

Your premium status carries over to all machines that you log in with the same MS account. If it your desktop shows that you haven't paid, try uninstalling Solitaire on that computer, then open an Admin-level command prompt, type
wsreset and hit <Enter>. That will reset the Windows Store, and when you download Solitaire Collection again it should work properly AND show that you've paid for Premium

Hey thanks for this, just a modification I had to restart my computer after uninstalling then running the wsreset command. This did solve the problem though Thanks.

Michael Bojan

Hi I am having problems purchasing another premium subscription, on the other device

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!

optodata

Your premium status carries over to all machines that you log in with the same MS account. If it your desktop shows that you haven't paid, try uninstalling Solitaire on that computer, then open an Admin-level command prompt, type
wsreset and hit <Enter>. That will reset the Windows Store, and when you download Solitaire Collection again it should work properly AND show that you've paid for Premium

Michael Bojan

Hi I am having problems purchasing another premium subscription, on the other device

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!

Thanks for the clarification,

What type of device are you having the issue with? Is it a normal desktop PC running Windows 10? If so, is the computer fully up to date? What sort of troubleshooting steps have you tried already?

Hi my computer is a full desktop Windows 10. I am fully up to date on Windows. TroubleShooting - I have attempted the instructions that were prompted by the error, (i.e. reinstall the Microsoft Solitare Collection App) I have also tried to remove the user
settings that are stored locally on the computer (which did not work) - after uninstalling the game.

Premium multiple Devices?