Premium content is blocked for a parent account

dougiesauceyo boi · Jul 28, 2021

Trying to purchase myself the resurrection map pack for call of duty black ops and I'm being told that premium content is blocked for this profile

:)

XBF Houmaidi O

Hello @dougiesauceyo boi!

Premium Content is Blocked for this profile is usually parental settings or under 18 accounts. Would you please check your parental settings/account age just in case before looking into it further just to get rid of one potential cause.

ImAice

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

Can you check your privacy settings please?

https://account.xbox.com/en-US/Settings

Make sure that under Privacy, Xbox One/ Windows 10 online safety, everything is set as ALLOW and EVERYONE.

hazedesunna

Premium Content is Blocked for this profile is usually parental settings or under 18 accounts, but it doesn't sound like that's the case on this one... not gonna lie, its confused me a bit. Worth checking on parental settings/account age just in case before
looking into it further just to get rid of one potential cause.

ngocphi

Unfortunately you need a xbox 360 for this..or adjust your parental settings in the emulator

To allow it blocked premium content is a parental settings issue

You would either need to make adjustment on your 360 and or in the emulator under settings

And no Xbox one parental setting don't apply to 360

Eletricdrum

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Are you using the same account on Xbox One and Xbox 360?

Premium content is blocked for a parent account