Premium Content Blocked

BananaMan037 · Apr 13, 2017

So now that Black Ops 2 is backwards compatible with the Xbox One, I obviously wanted to play it. when I tried to enter the multiplayer, it said to download Nuketown 2025. But when I tried to download it it said "premium content blocked please go to settings privacy."
I went there, but couldn't find anything. I do have family's settings. Also, I checked the day on my account and it says 1998. (It caused problems in the past). Someone please help fast!

:)

AnDrEwHuGe · Apr 13, 2017

I can't download premium content!

When i try to buy a FIFA 11 Ultimate team code it says buying premium content is blocked on this account. However i checked my settings and nothing is blocked and buying premium content is 'allowed' and not blocked! please help me!

Gamepro7803 · Apr 13, 2017

premium content blocked?

This is happening to me to i want to buy state of decay but it says that same message its really annoying as i just want to play the game Ive even tried using on of the xbox live cards, what a waste of time and money :/

Mister Mascot · Apr 14, 2017

Hey there BananaMan037,

If you are using a Child or Teen account you would need to obtain Nuketown 2025 on an Xbox 360 console. Then you'll be able to download the game from the

Ready to Install section on the Xbox One console.

For more information about this specific error, take a look at this page
Troubleshoot Xbox 360 Marketplace purchasing. Nuketown 2025 is a free download, but you'll need to be using an adult account or and Xbox 360 console to obtain it. Once you have that, you should be able to play without any issues.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

BananaMan037 · Nov 2, 2018

Ok. Thanks I will try all of that.

Misses Quinzel

Hey there, Denverr Donki! I'm very sorry to see any issues you may be running into! This thread is originally almost 3 years old. If you need further assistance, please post up a new thread detailing what you're running into and troubleshooting you've completed.
This way our community can get you the individual support that works best on the forums.

MUADMAHAD

AM HAVING THE SAME PROBLEM I CANT BUY GAMES AS IT SAYS PREINM CONTENT IS BLOCKED FOR THIS PROFILE

CVD01

This is a retarded error, if you are allowed by the parent you should be able to download these fricking packs regardless of the age of the email you used. I'm trying to use the 400MS points I just got for my account and now I cant use the damn things cause
of this bloody horrible security setting. My account is actually the parent account and I set up a second account with my sister's email which apparently reads as under 18 years old so now I wasted my time and money to buy a damn DLC that I can't even use.
Thanks heaps. Did I mention that the account with my sisters email is the account my grandfather uses to play? >.> (this account) so I seriously doubt that he is under 18. Stupid.

Miss Kleo

Hey keykiller154! First, you may want to run through the "Xbox LIVE online safety and privacy" to make sure those settings are permitting purchases
and adult content? Doesn't hurt to double-check! Can you also tell us what game you're trying to purchase? Have you had issues with multiple games, or only one specific title?

keykiller154

i have everything set for adult

Premium Content Blocked