Premium content blocked

Hey there, Denverr Donki! I'm very sorry to see any issues you may be running into! This thread is originally almost 3 years old. If you need further assistance, please post up a new thread detailing what you're running into and troubleshooting you've completed.
This way our community can get you the individual support that works best on the forums.

AM HAVING THE SAME PROBLEM I CANT BUY GAMES AS IT SAYS PREINM CONTENT IS BLOCKED FOR THIS PROFILE

This is a retarded error, if you are allowed by the parent you should be able to download these fricking packs regardless of the age of the email you used. I'm trying to use the 400MS points I just got for my account and now I cant use the damn things cause
of this bloody horrible security setting. My account is actually the parent account and I set up a second account with my sister's email which apparently reads as under 18 years old so now I wasted my time and money to buy a damn DLC that I can't even use.
Thanks heaps. Did I mention that the account with my sisters email is the account my grandfather uses to play? >.> (this account) so I seriously doubt that he is under 18. Stupid.

Hey keykiller154! First, you may want to run through the "Xbox LIVE online safety and privacy" to make sure those settings are permitting purchases
and adult content? Doesn't hurt to double-check! Can you also tell us what game you're trying to purchase? Have you had issues with multiple games, or only one specific title?

i have everything set for adult